ELRUS Aggregates Will Show up And Get Us Out Of A Bind

ELRUS AGGREGATES RESULTS > ELRUS WILL SHOW UP AND GET US OUT OF A BIND

This page contains results and reviews from ELRUS’ customer about how ELRUS Got them Out of a Bind. Client Insight Inc. interviews ELRUS’ customers across Canada and the Western USA. We are given full latitude to interview all customers based on region and sales data. The results ‘speaks for itself’ and provides customer insight into ELRUS’ business. Read the customer stories.

Timeline: 2017 | 2016 | 2015 | 2014 | 2013 | 2012

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Here are Reviews of ELRUS’ customers:


2017 ↑ Back to top

“I was in a bind when I was having problems with equipment. I didn’t know what to do, so I called Brent at ELRUS and he helped me 110%. He is very knowledgeable, and he knows his stuff. He has been there over 35 years. I worked with him personally and anytime I have issues on the spread, he will help me 110% no matter what time of day or night.”

Art M, Pidherney’s Inc, Rocky Mountain House, AB May/17

“Most of the time it has had to do with parts, and being able to get them after hours. I call and ELRUS gets them for me, I can pick them up. They make it work for me which has gotten be out of binds on so many occasions. Most recently I needed a drive shift for a motor. We were able to pick it up after hours.”

Chris D, Sil Industrial Minerals Inc, Edmonton, AB May/17

“ELRUS always help us out even when it isn’t their equipment. So when we have needed parts and information about modifying or changing a piece of equipment that isn’t ELRUS, they can do that. We have a lot of old equipment from multiple manufacturers, so that has been important for us.”

Aaron S, Selkirk Paving Ltd, Crescent Valley, BC May/17


“I have called ELRUS after hours multiple times. They usually come in and get the parts for me. Rick is 5 minutes from the ELRUS office and I am 10 minutes away from the ELRUS office. So it works really well for me! They have gotten me out of a bind several times. In our company, usually to order parts we have to go through purchasing department to get a purchase order, and that can take days. I can’t afford to be down for days. So I know that if I call ELRUS, it is usually within an hour that I get the part.”

Wayne R, Canada Building Materials, St. Mary’s, ON Apr/17

“One time I had a breakdown after hours. The guys with ELRUS got parts for me in Cambridge and came out to fix me up and get me going. They are pretty good about that.”

Mario T, Alvin Caldwell Sand and Gravel, New Liskeard, ON Apr/17

“ELRUS gets us out of a bind. Sometimes we need things right away to keep running. ELRUS gets parts to us quickly so we don’t lose a lot of time.”

Scott G, Standard Limestone Quarries, Stonewall, MB April/17


“I’ve known the guys at ELRUS for a long time, about 15 years or so. A cone seized up on me 2 years ago. They flew in bushings, and I had it up and running the next day. We are in Fort McMurray, and it had been hot-shotted up to us overnight from Edmonton.”

Tom B, Lafarge Canada Inc, Fort McMurray, AB Mar/17

“ELRUS always gets us out of a bind. It is one of the main reasons we buy their equipment.”

John C, Flesherton Concrete, Flesherton, ON Mar/17

“There have been two or three times when we had pumps go on us and ELRUS came to the sight and fixed things in a quick manner.”

Ryan S, Lafarge Canada, Fonthill, ON Mar/17


“ELRUS has helped me out in the wee hours of the morning or gotten me items made. All of them are going out of their way to help me. It is a pretty decent customer experience! We always seem to call before a long weekend at a critical time or just after one, and ELRUS is there for us a 100% of the time.”

Joe P, Aggregate Processing Services, Kitchener, ON Mar/17

“We broke down at 6:00 pm and we needed a drive pulley for a conveyor. I called, and ELRU had one there for us to pick up in an hour and 15 minutes.”

Gary G, Aecon Transportation West Ltd, Calgary, AB Mar/17

“One of the most recent ones is we have a chip stack with sand bins that have Eurodrive motors. ELRUS has been good to repair things quickly on site, or take them off and machine them to repair them. That one is a tougher motor to find.”

Frank S, City of Calgary, AB Mar/17


“We were working on something and forgot we needed a specific part. We called ELRUS late in the day, and the part came in three or four days. For us that was quick. We are located in Thunder Bay, and on that occasion, it was important to get that part quickly. That situation with the bearing last year, ELRUS definitely got us out of a bind. Nobody else could get it except for ELRUS and I needed it for the top deck shaker.”

Wayne L, Lempiala Sand & Gravel, Thunder Bay, ON Feb/17

“We had a major breakdown and we took a piece of equipment to a local fabricating shop. Those guys called ELRUS and they led that company step by step through the process on how to fix the machine. That’s what builds relationship. It’s what builds our community and our province for that matter. The machine was fixed and it works fine.”

John, Unity Sand and Gravel Ltd, La Crête, AB Feb/17

“We had a slight change and wanted to replace idlers and ELRUS came up with a drawing and had it completed quickly. They put more resources on to get it done for us.”

Calvin K, Goderich Elevators, Goderich, ON Jan/17


2016 ↑ Back to top

“I was in a really big bind once, and an ELRUS guy came out. He was a technician and he was really helpful. He knew about our jaws.”

Greg B, Vihar Construction Ltd, Smithers, BC Dec/16

“We needed a motor and ELRUS dug one out of the back of their place for us. It would have taken us a few weeks to get it out of the US.”

Jordan F, McLeod Valley Sand & Gravel, Edson, AB Dec/16

“There was one issue with a pump but Greg with ELRUS has taken care of it.”

Ryan D, Walker Aggregates Inc, Severn Bridge, ON Dec/16


“I use George and he can definitely be called upon to get us out of a bind. ELRUS is great!”

Tyler B, Inland Aggregates, Calgary, AB Nov/16

“The ELRUS staff are friendly and willing to help you out when you are in a bind.”

Lee W, Joe Kerr Limited, Wingham, ON Nov/16



“Either ELRUS has gotten me out of a bind, or they have referred me to someone who can, or they have said they will be there the next day and have been. I have never called with a problem and gotten the answer, ‘I have no idea.’”

Steven F, Paul Flasha Contracting, Whitecourt, AB Oct/16

“Prior to August, we had a problem with our cone. We called ELRUS and they were here right away. We had parts within the next 2 days and they helped us through the jam.”

Neil G, Hub City Paving Ltd, Nanaimo, BC Oct/16



“In fact, a few months ago, I had a crisis with an assembly at 10 pm on a Friday night. We had shut down the plant and the guys found the problem while doing inspection. I needed a whole new assembly. I called at 10 pm, and the Manager of the ELRUS office came out the next morning. I had a contractor on site, and ELRUS delivered the parts Saturday afternoon. I needed the plant up and running by Monday morning, and because we got such quick service from ELRUS on a Friday night and Saturday, I had no down time at all.”

Martin B, Dufferin Aggregates, division of Holcim, Cambridge, ON Sep/16

“Overall, we have had great experience with ELRUS. There was one issue and that was when we bought a piece of equipment and the trucking company that delivered it damaged the conveyor when they took it off the truck. Jared and the guys came out and did a good job of fixing it.”

Grant M, K.McIntosh and Sons, Outlook, SK Sep/16

“James at ELRUS is always available. I have talked to him after hours and he gets me what I need if I’m stuck or have an emergency. If I am desperate, he gets what I need ASAP!”

Bert L, L. Chabot Enterprises Ltd, Winnipeg, MB Sep/16


“Two to three years ago, we got a new feeder from ELRUS and there was a factory fault. I was on the phone in the middle of nowhere at 9 pm at night and I was talking to Thor. He called Calgary after hours, they got a part on a plane that night. We had it the next day, maybe the next evening. You don’t find that kind of service everywhere.”

Ron F, Sigfusson Northern, Lundar, MB Aug/16

“Brent at ELRUS! 95% of the time that is who I still call. No matter what time or where he is, he will answer his phone and talk to me.”

Cameron F, Potzus Ltd, Yorkton, SK Aug/16

“Brent with ELRUS, I can reach anytime and he can talk me through things. Brent is laid back and takes time to go through things more thoroughly.”

Ron, GCS Energy Services Ltd, Red Deer, AB Aug/16


“One time we had a bearing blow, and they came on site the same day with a new bearing and a technician to do the repair. We were up and running the next morning so we were only down 3/4 of a day. That is really important for us.”

Stephan F, Tollestrup Construction (2005), Lethbridge, AB Jul/16

“For sure they have done that. All the ELRUS guys are great to deal with. Mike is really good.”

Jason, Fraser Valley Aggregates (2014) Ltd, Surrey, BC Jul/16



“What I value the most is that ELRUS always finds a way to get me out of a jam. The crushing business is a hard business. Things break, and we are working 24/7 most of the time. They always help me out right away, even after hours. They have gotten me out of a jam.”

Gary G, Aecon Transportation West Ltd, Medicine Hat, AB Jun/16

“About 90% of our work is crushing concrete and asphalt so when we break down, there is a whole crew of guys sitting and waiting (costing you money). I can call ELRUS and they will match my urgency. They will sent a Service Tech out right away or they will build me a part as quick as I need it. I can call Matt G and he will take care of things. Downtime is expensive and ELRUS understands the impact.”

George S, Fish Creek Excavating Ltd, Calgary, AB May/16



“We had a problem once when we were changing the liner on our own. We weren’t paying attention when we lifted up the mantle and the shaft came out as well. It fell and got bent, so we had to have ELRUS come out and fix it.”

Jack M, Athabasca Minerals Inc, Edmonton, AB Apr/16

“Thor with ELRUS will talk to us in advance and order whatever we need. If he thinks it is one thing and it could be the answer, he will bring both parts along so that both are present just in case. That is a real time saver for us.”

Dick D, Mulder Construction & Materials Ltd, West St Paul, MB Apr/16

“Sometimes ELRUS will bring parts to our site. Often Darren does that and sometimes he sends someone else.”

Garry S, Lafarge Canada Inc, Edmonton, AB Apr/16


“In one case, they pulled a pinion out of a cone (they had taken on trade). I brought our damaged pinion and traded for the used pinion. It allowed us to keep operating while they fixed ours. Who else does that? After we removed the used pinion, we had a bite to eat together and I went back to site and they went to work. That is the type of business that is done with ELRUS.”

Bernt Gilbertson Enterprises, Richard Landing, ON Feb/16

“Dealing with ELRUS is quick and convenient. I can get an equipment breakdown up and running quite quickly by dealing with ELRUS.”

Harlan M, Mill Creek Sand & Gravel, Redwater AB, Feb/16

“Yes, James can definitely be counted on. I think James should get a raise because he is willing to answer his phone and help on evenings and weekends. He will go the extra mile and there are not many people like that anymore. We work 24 hours per day and there are many in the industry that only want to work 9 to 5. It is hard not to brag on a guy like that.”

Bernt Gilbertson Enterprises, Richard Landing, ON Feb/16


2015 ↑ Back to top

“The Zipline is working as we expected. There was a design flaw, but Greg Stewart with ELRUS came out took pictures, called Superior and had a welder out the next day, fixing the issue.”

Blaine B, Aggregate Processing Services, Kitchener, ON Dec/15

“We had trouble with the computer on our cone and talked with the ELRUS boys. Our company didn’t want to buy the updated version of the computer so the ELRUS guys went to work and found the pieces and parts from another customer. That allowed us to fix our computer and keep going. They found us a solution and saved us a lot of money.”

Vic D, Mulder Construction & Materials Ltd, West St Paul, MB Dec/15

“Yes, ELRUS can be called on to get us out of a bind. They rented us a crusher, so we could keep going. In this case, we were in the middle of a 70,000 ton job. We had enough crushed but we didn’t if our customer needed more. That often happens and in this case it did. ELRUS renting the crusher made the difference. In the end, we could supply our customer their full order. ELRUS really helped us out and got us through the contract.”

Norm A, River Valley Crushing, Barrhead, AB Dec/15


“We were in a very significant bind. We spent a lot of hours talking on the phone to get things lined up, parts, trucks, cranes, etc. A lot of pieces had to come together. But ELRUS worked with us to get the job done. ELRUS saved us a good 2 days production with their response to the issue we had. That was pretty impressive.”

Dale B, Canada Building Materials, Sunderland Pit, ON Nov/15

“We have a story where we broke a shaft on our cone. They did a search and there wasn’t a shaft to be found in Canada. ELRUS went and took a new cone and pulled the shaft out of it, so we could get back into production. We were impressed.”

Cliff F, Nelson River, Winnipeg, MB Nov/15

“We had a situation where we had problems with a unit on Monday. We shipped it to them on Tuesday, they fixed it on Wednesday and we were operational again on Thursday. That is a partnership that an operator can be excited about.”

Ross A, Buffalo Gravel Corp, Grande Prairie, AB Nov/15


“I will also say that they have done that from day one. They didn’t hesitate to order a completely new jaw assembly from Sweden. We thought we had it fixed in the meantime and so the new assembly was not going to be required but now it is something that we will discuss today. It is still a lingering issue. There was no hesitation on ELRUS’ part. They were doing what they needed to be doing to get the issues resolved.”

Denis O, Oldcastle Materials, Grand Junction, CO Sep/15

“Anytime I have had to get a hold of the ELRUS staff, they have been easy to reach. They have parts and are a wealth of knowledge for us. We can’t get some parts from them but for standard rollers etc. that is where we go.”

Dwayne F, Tri-Wave Construction Ltd, Brandon, MB Aug/15



“ELRUS got us in and going as fast as I could ask or expect.”

D Garcia, Garcia & Sons Transfer Ltd,
Fort Nelson, BC Aug/15

“ELRUS’ knowledge base is very strong. I have called them before and they couldn’t help but they steered me in the right direction and that says a lot about the company.”

Vince F, Lafarge Canada,
Fonthill, ON Aug/15

“We have had issues with the A dimension on our main cone and also unusual liner wear. ELRUS provided assistance and got it addressed.”

Site Service Customer,
Calgary, AB July/15


“ELRUS Parts staff seem to be able to get us the parts we need quickly. They can usually have something within 24 hours. That makes a big difference.”

T Bailey, Lafarge Canada Inc,
Fort McMurray, AB June/15

“I have many examples of Mike and ELRUS stepping up or going into the trenches for us. In 2010, on the hottest day in Abbotsford, BC, Mike was with a welder in the cone for 8 hours trying to remove a seized liner. He stuck with it and got our cone liners changed. Mike has a solid work ethic and offers strong customer service and now everyone else in the Surrey branch has the same work ethic.”

S LeBlanc, Fraser Valley Aggregates (2014) LTD,
Surrey, BC June/15

“Yes, ELRUS has (helped get us out of a bind), and I think they do their best. It doesn’t matter who you get your parts from, they have to source them. Compared with other supplier, ELRUS has a better way of sourcing parts. I think that ELRUS are better parts suppliers.”

M Bowman, Lehigh Materials,
Vancouver, BC Apr/15


“In this experience with ELRUS, Jared was really good to deal with. He came out right away as soon as I called and started fixing the equipment. Then he went to work to find the 7×20 screen deck. He did a really good job. Anything that Jared has done on this project has been really good.”

G McIntosh, K.McIntosh and Sons,
Outlook, SK Mar/15

“They have helped us get out of a bind more than once. I have called them on a Sunday afternoon and they are always willing to help. It is nothing but the best service with ELRUS.”

T Bailey, Lafarge Canada Inc-TBG EDM,
Edmonton, AB Mar/15

“Yes, they will. My crusher was down and they helped me get it going before the end of the day. I had a night crew coming in, so getting it going was important for me. The service also meant that I could keep going and make it to freeze up. At that point, an additional 10 days of crushing was all bonus work for me.”

B Wenckowski, Inland Aggregates
(Edmonton), AB Feb/15


“Absolutely. ELRUS helped fix our cone plant and get it going again in a short time period. They were accommodating and got it going quickly.”

A Seckowski, Selkirk Paving, Crescent Valley, BC Feb/15

“Definitely, ELRUS will show up and I was satisfied with the quality of service as well.”

D Hanson, Smook Contractors, Thompson, MB Jan/15



2014 ↑ Back to top

“Yes, ELRUS can be called upon. Zach was good and he worked well with our guys. He is knowledgeable and has a good energy level.”

E Lamb, Waterford Crushing,
Brantford, ON Dec/14

“Yes. I haven’t really had too many binds. With liner changes, we schedule them as Spenser is available. This bearing change was more urgent but ELRUS responded quickly.”

K Fhur, ASL Paving,
Saskatoon, SK Dec/14

“Absolutely. We typically deal directly with Matt. I have been here for 3.5 years and I always call Matt on his cell. If I have problems in the afternoon, Matt can generally be here the next morning.”

R Mantha, Harold Sutherland
Construction, Kemble, ON Dec/14


“ELRUS Aggregates has really come to the plate any time I have needed them. I don’t want to be too kind here but I am quite happy with them.”

R Martin, Martin Bros.
Crushing, Listowel, ON Dec/14

“I have dealt with ELRUS for over 30 years. It has been a long time, but I know Ron, Mario and all those guys. Brent and George come repair our equipment occasionally as well.”

G Saumer, Lafarge,
Edmonton, AB Dec/14

“Yes, ELRUS Aggregates always have someone available.”

Aggregate Producer,
Millcreek, ON Dec/14


“We needed the parts and an inspection of the damage done to determine if there was damage that we were not seeing. ELRUS could do that.”

R Hill, Pidherney’s Trucking,
Rocky Mtn House, AB Nov/14

“ELRUS provides good service. They are on time, they are here when we need them. In this case, the one weld broke but Spenser came back right away and resolved the issue.”

C Alexander, 101084852
SASK Ltd, Unity, SK Oct/14

“In winter we called and Jared drove up from Saskatoon and was here within 24 hours (of our initial call). It was a 10 hour drive and he left the next morning. It was good response time as we cannot afford to be down for long.”

L Jensen, Claude Resources,
Seabee, SK Oct/14


“Definitely, the ELRUS Service Techs could be knee deep in the mud and grease to get our job done. They don’t complain, they just get the job done with a smile.”

L Jensen, Claude Resources,
Seabee, SK Oct/14

“I had a problem where my spread was down and I called Darren at 7:00 am. He went out of his way to get everything shipped from Calgary on the same morning. By that evening, I had the parts and was running again. ELRUS Aggregates goes out of their way for us.”

C Oneshuk, Burnco Rock Product,
Edmonton, AB Oct/14

“Absolutely, both Jarret and Brent are at our beck and call 24×7. We are a long ways away and it seems that failures always happen on a Friday afternoon or Saturday. We can always get the ELRUS staff to help us out.”

G Jones, Snake Lake Construction,
Cigar Lake, SK Oct/14


“Yes, they did a good job and ELRUS is there when we need them.”

Aggregate Producer, Winnipeg,
MB Jul/14

“ELRUS have always looked after us. They may not always be this prompt (within 3 hours) but they do a good job.”

P Pals, Filipenko Brothers,
Castor, AB Jul/14

“I haven’t had any big issues or been in a big bind but I have confidence that ELRUS is only a phone call away.”

L Sparrow, Lafarge Canada,
Kelowna, BC Jul/14


“ELRUS seems to be very good at that. Anytime I have been in a pinch in the past, ELRUS Aggregates has stepped up and helped out.”

B Jones, Lafarge Canada,
Cambridge, ON Mar/14

“Elrus has gotten me out of a bind. When we break down, it’s urgent to get going again. Sometimes they will deliver the parts, other times they will meet me half way.”

S Flasha, Paul Flasha Contracting,
Whitecourt, AB Mar/14

“I don’t call much but when I have in the past, I get through to Mike right away. If he doesn’t know the answer, he will call Calgary and find right away.”

G Willson, Custom Loading,
Burnaby, BC Mar/14


“Oh yes, quite often. Its helpful to be able to call George at ELRUS for Trouble Shooting over the phone. He provides good guidance and direction.”

J Dagley, Associated Aggregates,
Falun, AB Feb/14

“We had a fire in our gen set a couple of years ago and ELRUS got on it right away. We were in a jam and they really helped us out and we appreciated it.”

L Gerbrandt, Butler Brothers,
Duncan, BC Feb/14

“Pretty much, if I need parts right away and I am busy, they will have it delivered to me fast and efficient.”

D Gilbert, Zenith Paving,
Brandon, MB Feb/14


“Yes, this was one situation where the problem was bad timing. Our demands were high and we couldn’t be down. Matt understood that and was here to fix the problem.”

J Danford, Danford Construction, Madoc, ON Jan/14

“Another situation, years and years ago, before ELRUS had an Ontario office. I called on a Friday evening and needed a conveyor belt. The Calgary guys arranged a belt to be picked up in Oshawa, the next morning. ELRUS has done a good job of extending the customer’s urgency to their staff.”

J Danford, Danford Construction, Madoc, ON Jan/14

“Oh yes. I have known the ELRUS guys for 20 years. I have dealt with them for the past 10 years for plant maintenance.”

W Randal, Canada Building Materials, Aberfoyle, ON Jan/14


2013 ↑ Back to top

“Yes, ELRUS got us out of a bind on several occasions. We had a cone mantle cracked and they brought us a new cone right away. On another occasion, they also brought in a deck so we could keep running.”

D Thomsen, McPhee Construction, Edson, AB Dec/13

“We had a cone go down a number of years ago and ELRUS got us going again.”

R McIntosh, McIntosh Crushing, Montmartre, SK, Dec/13/

“Definitely. I remember last year, we had an issue and ELRUS dropped everything and helped us get it resolved. It was awesome service …. ELRUS came to do a midnight fix. It made a big time difference for us.”

G Seabloom, Hub City, Nanaimo, BC Dec/13


“The trouble shooting and when you need certain parts (is valuable). If they don’t have them, they will check around and tell you where you can get it. ELRUS has done that for me in the past.”

B Wenchowski, Inland Aggregates, Edmonton, AB Nov/13

“ELRUS staff are very helpful, they do have ‘after hours’ service and they don’t mind slipping to the warehouse after 5:00 to keep me running. Their service people are really good. They are a good outfit.”

Aggregate Producer, Saskatoon, SK Nov/13

“ELRUS staff are very honest, always willing to help, they always answer the phone (anytime of the day or night) and it doesn’t matter what kind of trouble we are having, they will help us out.”

R Beatty, Ken Beatty Construction, Erickson, MB Nov/13


“ELRUS runs a good service department, we had some guys looking at our stackers and they seem to be qualified guys.”

L Liedke, Burnco Rock Products, Calgary, AB Nov/13

“ELRUS Aggregates haven’t left me stuck yet, they get me out of jams. It usually takes 7 to 10 days for Parts to arrive by truck. Because of the timeline, I order in advance and have a small quantity on-hand.”

M Seymour, Farrell’s Excavating, St John’s, NL Oct/13

“ELRUS has often helped me out in a time of need.That is likely more parts related than service. ELRUS will deliver the parts if they have someone available and I am unable to come. ELRUS goes the extra mile for their customers.”

Rick, Alberta Rock Products, Edmonton, AB Aug/13


“Yes, every time I have called, ELRUS has gotten me out of a bind.”

Leon, Westlake Paving, Kelowna, BC Jul/13

“In the past – we needed a shaft built with an end pulley assembly and ELRUS turned it around overnight.”

P Holub, Lafarge Canada, Red Deer, AB Jul/13

“We had to fix some controller issues on a tele-stacker. I wouldn’t consider calling other suppliers in this market for advice, they don’t have anyone with credibility. Thor knows what he is talking about.”

B Swistun, Birds Hill Gravel, St. Paul, MB Jul/13


“Yes, it is pretty easy to reach them. George is always available, everyone has his cell number.”

Ken, Hopkins Construction, Lacombe, AB Jun/13

“ELRUS is only a phone call away when I get into a bind. I can fix most things so I don’t call them that much. If I am calling Brent or George, it means that I am in a real pickle.”

L Hicks, Lawrence Meir Trucking, Medicine Hat, AB May/13

“If we are in a pinch, someone from ELRUS Aggregates will make sure we get the parts we need.”

R Martin, Martin Brothers Crushing, Listowel, ON May/13


“One of the things I am impressed about is ELRUS Aggregates parts service. If we are in a bind, they will deliver. We are currently working Keephills by Lake Wabamun and Darren who lives close will deliver parts if we are in a bind.”

K Smith, Highway Rock Products, Calgary, AB May/13

“They honestly try and help, if they don’t know, they can usually point me in the right direction, especially if it’s time sensitive.”

M Kane, Aggregate Crusher, Edmonton, AB Apr/13

“If know what the parts are, I will get them asap from ELRUS Aggregate Systems. If I’m in trouble, ELRUS will come to site. George provides good site service.”

D Thomsen, McPhee Construction, Edson, AB Feb/13


“I was overwhelmed at the service they provided for me. Travis’ mechanical ability is amazing. They got me out of a big bind – my cone head piled up, I called Mario at 2 pm, the next morning Travis was there at 7am having coffee with me. I live in Peace River, 7 hours away. They made it happen. I was amazed.”

A Laurin, Ruel Concrete, Peace River, AB. Feb/13


2012 ↑ Back to top

“That is correct, ELRUS Aggregates definitely have gotten us out of binds.”

L Gilles, Baymag Inc, Calgary, AB Nov/12

“If I am in a jam, I will call James’ cell or Greg’s cell or Cecil. They will return my calls.”

R Gilbertson, Bernt Gilbertson Enterprises, Richards Landing, ON Nov/12

“They have done that lots of time. I can call Rick early in the morning and they respond to our requests.”

J Pennings, Canada Building Materials, Aberfoyle, ON Oct/12


“Seldom do I order parts after hours. But the trouble shooting part with Brent Martens is like 8 or 10 out of 5. He always says, “if you need me, call me”. Brent has a huge level of knowledge.”

G Jones, Snake Lake Construction, Prince Albert, SK Oct/12

“ELRUS is a damn fine company, they have saved my ass a lot of times. I have really enjoyed working with Mario, Rose Marie and earlier Peter.”

B McCurdy, Keephills Aggregates, Edmonton, AB Oct/12

“We are a remote mine site. If we cannot figure something out, they have someone on a plane the next day. We have had their Service Techs from Winnipeg, Saskatoon and Calgary. It was instant. They are very good, their Service is fantastic. ELRUS understands the urgency if our crusher is down and are on the spot for us. They are excellent to deal with.”

L Georget, Claude Resources, Seabee Mine, SK Oct/12


“We have had good service from ELRUS. Our existing gen set burned up a while back. ELRUS really went the extra mile to get us one on short notice. It meant a lot to us and we we really appreciate it.”

L Gerbrandt, Butler Brothers Supplies, Duncan, BC Sep/12

“I can call ELRUS for trouble shooting. For example, if I have an alarm that goes off with the screen I can check the manual. But if I have more trouble, I can always call Jared. If he doesn’t know the answer he will call Brent and then get back to me … it is all good.”

K Fhur, ASL Paving, Saskatoon, SK Sep/12

“Absolutely, they always say ‘we are just a phone call away’.”

B Dick, Brett’s Gravel & Crushing, Ponoka, AB Jul/12


“If I am in a huge pinch, they will deliver parts to my site. If I have a question and they don’t know the answer they will find the answer or connect me with someone who does. From my perspective, you cannot beat ELRUS.”

Tyler, Burnco Rock Products, Edmonton, AB Jun/12

“Yes, absolutely, ELRUS will show up and get us out a bind.”

R Kozak, Fred Kozak & Sons, Neepawa, MB Jun/12