ELRUS Aggregates Equipment Commissioning Experience


This page contains results and reviews from ELRUS’ customers about their Commissioning Experience of equipment purchased from ELRUS Aggregate Systems. Client Insight Inc. interviews ELRUS’ customers across Canada. We are given full latitude to interview all customers based on region and sales data. The graphed results below ‘speaks for itself’ and provides customer insight into ELRUS business. Read the customers’ stories below.

Timeline: 2016 | 2015 | 2014 | 2013 | 2012

  • ELRUS service Tech arrived to complete the commisioning on schedule
  • Elrus Serviced Tech demonstrated enterprise in commisioning the new equipment
  • Elrus remained on site until the new equipment was working to our satisfaction

Here are Reviews of ELRUS’ customers:

2016 ↑ Back to top

“We bought a unit at the end of the season and asked them to start the warranty period the next spring and they did. That was really great of ELRUS. It told us they valued us as their customer.”

Romeo T, City of Calgary, Feb/16

“Terry came out when we took the equipment we bought from ELRUS to site and helped set it up and get it running and addressed issues.”

Dave R, Priestly Demolition, King City, ON Feb/16

“ELRUS is here right now Commissioning our new cone. Thor is incredibly committed to his job. He was at Lundar at 7:00 am and then drove to Thompson which is another 6 hours. He worked all day and was still at it at 11:30 that night. He was back at in the next morning at 7:30 ready to go to work. I am extremely happy with ELRUS’ service.”

Ron F, Sigfusson Northern, Lundar, MB Feb/16

“I was amazed at the guys who came to do the Commissioning. They were young guys with Brent and they were joking around and having fun. You don’t see that too often these days. I valued that experience.”

Doug S, Liberty Trucking Ltd, Duchess, AB Jan/16

“Gino and Mike with ELRUS came out initially. Then later Mike and a Sandvik Rep came out a number of times. We had a couple of small issues and they had to do a rejig on the design. They worked with their staff to get it right.”

Lloyd G, Butler Bros Supplies LTD, Duncan, BC Jan/16

2015 ↑ Back to top

“Paul with ELRUS came to commission the Impactor. He came to make sure the bearings were running well. He did a good job of explaining things to our staff.”

Blaine B, Aggregate Processing Services, Kitchener, ON Dec/15

“We owned a cone before so when we bought this one from ELRUS, we got it going and had George come out and do the first liner change. We have been running 24×7. We wanted to make sure it was doing what it needed to do, so we had George come out. George knows what he is doing.”

Ross A, Buffalo Gravel Corp, Grande Prairie, AB Nov/15

“Everything that comes new comes with some defects. I think the thing that is different with ELRUS is that they will work with you and help you get it right.”

Lenny G, Lafarge Canada Inc, Ft. McMurray, AB Nov/15

“The equipment is good and it is designed well and if I want changes they will modify it for us. If you are building new equipment, they will take your ideas and integrate them into the design.”

Harold S, Harold Sutherland Construction, Kemble, ON Nov/15

“George with ELRUS is very knowledgeable to have on site.”

Cory P, Burnco Rock Products Ltd, Edmonton, AB Aug/15

“George at ELRUS is very helpful when I need him for service. We do a lot of the work ourselves, but we call them when we need advice. Both George and Brent M are good to talk to.”

C Barsi, Barsi Enterprises Ltd, Mayerthorpe, AB May/15

“We had two of ELRUS’ staff involved in the commissioning. They readily shared operational tips and remained on site until the equipment was working to our satisfaction. Our experience was good.”

C Miller, Lafarge Canada, Saskatoon, SK Jan/15

“ELRUS Aggregates has been very helpful for us. They have answered any questions that I have had. If I have problems finding parts, they figure out what I need and where to get it.”

C Garopy, Lafarge Canada, Saskatoon, SK Feb/15

2014 ↑ Back to top

“ELRUS Service Tech is excellent. Everything George does is good and he is also very thorough.”

T McFaul, Inland Aggregates, Calgary, AB Oct/14

“George was really good in commissioning our spread. He answered all our questions and had a lot of working knowledge.”

C Croswell, Dale Croswell Construction, Thorhild, AB Oct/14

“We had never worked with ELRUS’ Service Tech before but he did a fine job. He was very knowledgeable and when he was stumped, he reached out to Calgary for help and worked out the answers.”

J Bender, JMB Crushing, Bonnyville, AB Aug/14

“The commissioning went well. ELRUS stuck with us until we had the screen plant working. In fact, Thor remained in contact for the next week, to make sure things were running well.”

Pit Superintendent, Manitoba, Apr/14

“ELRUS Service Tech came, listened and helped out where we needed him and that worked really well for us. Jared is a good guy. He was alright to check things off on his list and didn’t need to show us how to do things. I appreciated that.”

R Ferris, C.D.R. Aggregates, Gerald, SK Apr/14

“We didn’t require commissioning on this equipment but Greg followed up to make sure it was working to our satisfaction. One piece got left behind but ELRUS Aggregates took care of it and got it to us.”

G Dehaan, Fowler Construction, Bracebridge, ON Apr/14

2013 ↑ Back to top

“ELRUS did a good job of commissioning our equipment. If I ever have a problem, I can call Brent and he will walk me through it. ELRUS Aggregates’ staff are knowledgeable. Jared has stopped in 3 or 4 times in the past while. He pulls in and says hello and sees how things are going. We appreciate it.”

R McIntosh, McIntosh Crushing & Aggregates, Montmartre, SK Oct/13

“ELRUS’ Service Tech arrived on schedule and stayed on site until the equipment was working to our satisfaction.”

C Botkin, C.D.Botkin Construction, Regina, SK Sep/13

“ELRUS’ Service Tech came out and he was ahead of schedule. We had a lot of questions and Thor answered them all. He continues to call me, it feels like I have support.”

D Gilbert, Zenith Paving, Brandon, AB. Aug/13

2012 ↑ Back to top

“George came out to commission the plant. He did a very good job and has helped us out a lot – he gives good advice and is pleasant about it.”

L Strocher, River Valley Contractors, Drayton Valley, AB Dec/12

“Yes, they were on site the better part of two days. They demonstrated expertise.”

M Hidber, Skeena Gravel Products, Terrace, BC Dec/12

“Cecil came out in the morning and Greg arrived on site in the afternoon. We did it in a two stage process. Initially a Jaw and a Gen Set and later a cone and screen plant. Yes, ELRUS got it running smoothly.”

C. Caldwell, Alvin Caldwell Sand & Gravel Ltd. New Liskeard, ON Oct/12

“When we have had the equipment rebuilt we had George come out to commission it. George is very knowledgeable and has been good at showing our people how to operate the equipment. He is very good.”

M Scott, Spring Creek Aggregates, Terrace, BC Aug/12

“Brent came out to commission our plant. He is good and he left his number in the event we had questions.”

C Alexander, Con Alexander Trucking, Unity, SK Aug/12

“Mike is a brilliant young person with a lot of enthusiasm for the job. He demonstrated expertise in commissioning our equipment.”

R Kovach, Kode Contracting, Prince George, BC Jul/12

I have a long term connection with Brent. We tend to talk with him when making an order or having trouble with equipment. He makes sure the ordered options get installed on our equipment. Part of the reason we purchase from ELRUS is because of what Brent brings to the table – the support before and after the sale.”

H Derksen, Lonesome Prairie S&G, Saskatoon, SK May/12

“ELRUS will be on site when we are commissioning a major piece of equipment and that is helpful. We have sent people to the Sandvik cone schools and that is good.”

R. Spaidal, Lafarge, Surrey, BC Apr/12

>”ELRUS are excellent, they know what they are doing and we learned a lot from them.”

G. Swayze, Swayze Concrete, Weyburn, SK, Apr/12

“I am happy to answer these questions based on past experience. Brent has always come out for commissioning our equipment and it has been fantastic. The last time Roland, came out for Commissioning as well – we appreciated that.”

T Falk, Diamond Ready Mix, Steinbach, MB Mar/12