ELRUS Aggregates Equipment Overall Impression


This page contains feedback results and reviews from ELRUS’ customers about their Overall Impression of equipment purchased from ELRUS Aggregate Systems. Client Insight Inc. interviews ELRUS’ customers across Canada. We are given full latitude to interview all customers based on region and sales data. Read the customers’ testimonials below.

Timeline: 2017 | 2016 | 2015 | 2014 | 2013 | 2012

  • Satisfied with the equipment purchase experience
  • if I were to repurchase the equipment, I will purchase it from ELRUS
  • Will recommend ELRUS to industry association & partners
  • The ELRUS equipment was delivered on time
  • ELRUS’ innovative solutions enable me to be an industry leader

Here are Reviews of ELRUS’ customers:

2017 ↑ Back to top

“I have been dealing with ELRUS for 22 years and they have always been really decent. When I buy equipment, I always check out 3 prices, including ELRUS, and they always come in at a good price. I have no complaints about ELRUS.”

George S, Fish Creek Excavating Ltd, Calgary, AB Dec/17

“We ended up asking ELRUS to move the build up ahead of the agreed upon time, and they accommodated us so I guess you could say they were ahead of schedule.”

Chris T, Thompson Creek Metals Company Inc, Vancouver, BC Dec/17

“ELRUS remained on site until the new equipment was working to our satisfaction. George was here until 10:00 at night helping us with other things too.”

Kevin M, Baymag Inc, Exshaw, AB Dec/17

“ELRUS is very good about standing behind their products. I tell the guys if I have a problem and they are so good about dealing with things. I have zero issues.”

Ron F, Sigfusson Northern, Lundar, MB Nov/17

“Overall, ELRUS treats us well and I have no complaints.”

Mark O, Mill Creek Sand & Gravel, Redwater, AB Nov/17

“I am definitely satisfied with the overall purchase experience of the Feeder Skid with ELRUS. I have purchased other things there too. I wouldn’t hesitate to call Ron about a piece I am looking at at an auction. He can find out who had it before, what it’s worth. He would do that for me. When you are 5 hours away, you appreciate that kind of relationship.”

Albert L, Ruel Concrete, Peace River, AB Nov/17

“Garett at ELRUS was very good at demonstrating the jawcrusher.”

Ben D, Maple Reinders Inc, Kelowna, BC Oct/17

“Brent from ELRUS was there and he was awesome at sharing operational tips and maintenance suggestions.”

Kenny W, Wood’s Crushing and Hauling Inc, Sandpoint, ID Oct/17

“We had no problems with the purchase of the ELRUS crusher. I would say that the whole thing went really well.”

Jeff C, R.W. Tomlinson Limited, Ottawa, ON Oct/17

“The service was excellent and the ELRUS product is excellent. We had to have a few parts replaced or changed. ELRUS was right on the ball in handling that for us.”

Wayne A, LTL Contracting Ltd, Shuniah, ON Sep/17

“Kevin has done a good job for us. We got a good design. We are pretty happy campers and all I can say to ELRUS is ‘Keep up the good work.’ We will purchase again from ELRUS.”

Brad B, Concrete Nor’west, Anacortes, WA Sep/17

“ELRUS always take care of things for me. Grant came back and helped us when we did our first liner change which we appreciated. I am really impressed that they will stock parts for me on site.”

Brian W, Wood’s Crushing and Hauling Inc, Sandpoint, ID Sep/17

“Everybody I have dealt with at ELRUS has been wonderful. ELRUS is a really great company.”

David F, Godbey Red-E-Mix Concrete Inc, Brewster, WA Aug/17

“George from ELRUS came out to commission the conveyor, and he was on time. He was very knowledgeable.”

Brian M, McNabb Construction Ltd, Forestburg, AB Aug/17

“We bought a used machine from ELRUS. I can’t complain, everything went well. Thor and Kevin both came out to help set it up. We got it up and running no problem. ELRUS has an excellent machine.”

Gilbert H, Germanic Mfg. Ltd, Rathwell, MB Aug/17

“So far we are satisfied with the overall purchase experience, as long as they help us out with the parts. Everything is working fine now.”

Andy, Ray – Ann Transport Ltd, Powerview-Pine Falls, MB Jul/17

“I would give a 9 out of 10 rating on the quality of equipment offered by ELRUS. Their staff have been very helpful.”

Hugh H, Cee-Jay Projects Ltd, Kelowna, BC Jul/17

“Absolutely the quality of service with ELRUS is valuable.”

Shawn R, Interoute Construction Ltd, East Kootenay, BC Jun/17

“We’ve always used ELRUS. They are close to us, and they have good equipment and parts.”

Jack V, County of St. Paul No. 19, St. Paul, AB Jun/17

“Because of the work ELRUS had done to this cone, George came out. He comes out to make sure the safeties are operational. We have been so loyal to ELRUS, we have nothing to compare it to.”

Terry M, Lawrence Meier Trucking Ltd, Dunmore, AB May/17

“I think the ELRUS product is good, and my interactions with Mike have been good so far.”

Jon F, Island Crushing Co, Saanichton, BC Apr/17

“The support ELRUS provides is very good support. I’m very happy with ELRUS.”

Brent M, Canada Building Materials, St. Mary’s, ON Apr/17

“ELRUS treats us well, they are loyal to us and we’re loyal to them.”

Grant M, K. McIntosh and Sons, Outlook, SK Apr/17

“Mark T with ELRUS was very helpful when I bought a piece of equipment, it wasn’t even ELRUS equipment. I have phoned him in the past on other things and he has helped me. In fact, one of the reasons I bought ELRUS equipment was because of him. I have been very satisfied with ELRUS, and Mark, who was so helpful when I phoned. It’s really the customer service.”

Kent N, Valley Rock Construction, Birtle, MB Mar/17

“I am happy with the equipment from ELRUS. We have never had any problems with the first conveyor, and don’t expect any problems with the new one. We are definitely saving on fuel consumption, machine costs, and rock truck drivers.”

Sven L, Fraser Valley Aggregates, Surrey, BC Mar/17

“I am satisfied with their service. I would definitely go back to ELRUS for future equipment.”

William B, Budget Environmental Disposal, Hamilton, ON Mar/17

2016 ↑ Back to top

“Terry with ELRUS was on site and he made sure the equipment worked.”

Glenn S, 644735 Ontario Ltd (Snow Bros), Erin, ON Nov/16

“ELRUS came out after we had set it up to make sure everything was okay. It was up and running but yes, they wanted to make sure that it was working to our satisfaction.”

Adam T, The Sarjeant Co. LTD, Barrie, ON Oct/16

“All our equipment is ELRUS, and it is top quality.”

Dan P, Calgary Aggregate Recycling, Calgary, AB Oct/16

“I think very highly of all the guys at ELRUS in Saskatoon. They do their job 100%. It is the service that has won us over. Also we know from working with ELRUS equipment that it is better quality.”

Grant M, K.McIntosh and Sons, Outlook, SK Sep/16

“Brent at ELRUS came out a month after the purchase to see if everything was running okay. We haven’t had any issues with the equipment”.”

Paul S, West Central Contracting Ltd, Hinton, AB Aug/16

“We’ve had to make a few calls to ELRUS and we’ve gotten answers back right away. We can see the “feedback” in the equipment. Everything we have done to the equipment, everything that is there, is there for a reason to make life easier for the operators.”

Larry W, Westcan Bulk Transport Ltd, Edmonton, AB Jul/16

“Jared was great. He is very helpful. Jared helped with set up issues too – whatever we needed, he made sure we had it. We were bit of a different case for ELRUS because we are a feed lot so we were using the conveyor for feed, not for aggregate. So a few things had to be adapted, and we are still figuring out a few things. ELRUS has been great.”

Matt M, Buffalo Plains Cattle Company, Moose Jaw, SK Jul/16

“Jared was very good as he helped me measure out the screen deck and he gave me some advice. I just bought a double deck and was in a rush to get it. What I would like to see is more room between the decks, so it is easier to change the screens. Jared suggested that we do that but I wanted the unit built in 6 weeks. We were in a rush. I was happy that ELRUS could built it in that time.”

Trent S, Silver Eagle Excavation, Biggar, SK Jun/16

“We know ELRUS and have had good experiences with them.”

Lyle W, Venture Construction Inc, Martensville, SK May/16

“I have a good connection with Mike at ELRUS. He is a great guy who started from the ground up as a mechanic and so he understands how the equipment works. ELRUS’ Competitors have Salespeople who have maybe sold cars in the past whereas, Mike at ELRUS is young, eager and he is experienced.”

Rick K, Kode Contracting Ltd, Prince George, BC May/16

“It is the first time have dealt on this with ELRUS’ people. They were easy to approach and easy to talk to.”

Clarence M, Community Government of Wekweeti, NT Apr/16

“We had really good luck with the last plant we got from ELRUS. They gave us really good product support.”

Lee W, Joe Kerr Limited, Wingham, ON Mar/16

“Lloyd at ELRUS knows our equipment and what we will need.”

Leonard H, Lawrence Meier Trucking, Dunmore, AB Feb/16

“I can say that we purchased good equipment from ELRUS. We wanted quality equipment and that is what we got.”

Romeo T, City of Calgary, Feb/16

2015 ↑ Back to top

“If I owned my own company I would only buy ELRUS equipment. I have worked with other gear, but it is not as good as ELRUS.”

Lenny G, Lafarge Canada Inc, Ft. McMurray, AB Nov/15

“Steve at ELRUS is a great guy. He was calling me at least every other day to see how things were going. It is the Service that sells this equipment. ELRUS is doing a good job of service. Their communication has been good.”

Danny K, Oldcastle Materials, Grand Junction, CO Sep/15

“Steve has done a pretty darn good job of representing ELRUS to us.”

Mike S, Front Range Aggregates, Castle Rock, CO Sep/15

“We are very satisfied with our purchase experience from ELRUS.”

Cory P, Burnco Rock Products Ltd, Edmonton, AB Aug/15

“I give ELRUS a score of 100%. I have no complaints with ELRUS. They are good on parts and equipment. We have had a very positive experience with them.”

Nick O, Nova Construction Ltd, Antigonish, NS Aug/15

“ELRUS is not scared to share their ideas – everything is a learning game. They will listen and hear their customers. It is important that ELRUS listens as things change and equipment use requirements change with time. From my perspective, ELRUS is listening.”

Art M, Pidherney’s Inc, Rocky Mountain House, AB July/15

“We have a great relationship with ELRUS and we have had great service from them.”

Les S, Kahkewistahaw Sand & Gravel, Broadview, SK July/15

“I think that if I was to repurchase equipment, I would purchase it from ELRUS because of Marc’s assistance. He really assisted us in purchasing a bigger crusher and then adjusting other things to fit into the budget. He helped us a lot.”

J Hynes, Iron Ore Company of Canada, Labrador City, NL June/15

“If I have problems, I call ELRUS staff for advice. We send them pictures and they help us fix things up. I bought some used Sandvik equipment that they helped me with. If I was buying a new plant, I would buy all ELRUS equipment. I am happy that they will modify things to fit my requirements. I am very happy with their performance.”

C Barsi, Barsi Enterprises Ltd, Mayerthorpe, AB May/15

“ELRUS has quality service and can provide a lot of support. They have people who know what they are talking about and they are very friendly.” D Philip, Calgary Aggregate Recycling,”

Calgary, AB Mar/15

“I have dealt with a lot of other companies and can compare the service experience with them. ELRUS is the best. I can phone and ask the ELRUS staff about problems that I have with my Cedarapids equipment and they will help. Not too many companies will do that.” T Bailey, Lafarge Canada Inc-TBG EDM,”

Edmonton, AB Mar/15

“We have never had a mistake with ELRUS. We get exactly what we ask for.” G Geroge, Aecon Transportation”

West Ltd, Calgary, AB Mar/15

“We did have one little hiccup with our equipment and encountered a problem within 4 hours of start up. We had to tear it apart again and ELRUS’ Service Tech called the shop and clarified what was needed and then instructed them to “get in the truck and start driving it to us.” ELRUS got it going quickly, so I am pleased.” A Seckowski, Selkirk Paving, Crescent”

Valley, BC Feb/15

“Yes, I would score ELRUS Aggregates between 98 to 100%. They have a ton of knowledge and they do good work. I would take our equipment back in a heartbeat.” C Chalmers, Mixcor Aggregates Inc.”

Leduc, AB Feb/15

“ELRUS’ Service Tech helped me get it going before the end of the day. It turned out well.” B Wenckowski, Inland”

Aggregates (Edmonton), AB Feb/15

“We had a minor setback but the way ELRUS handled it was good. When we got the serviced equipment back, it didn’t work properly. People make mistakes and I understand that but ELRUS corrected the error.” D Hanson, Smook Contractors,”

Thompson, MB Jan/15

“I am quite happy with that Field Service from ELRUS Aggregates. I know that they do everything they can and overall, we feel looked after.” D Coderre, W.H.Coderre & Sons,”

Stoughton, SK Jan/15

“I am happy with ELRUS Aggregates. I wouldn’t be in this business if it wasn’t for them. They have treated me well.” A Laurin, Ruel Concrete,”

Peace River, AB Jan/15

2014 ↑ Back to top

“Historically we have had a very good relationship with ELRUS Aggregates. Most of our equipment is sourced from them and they do most of our service.”
R Mantha, Harold Sutherland

Construction, Kemble, ON Dec/14

“Yeah, he was competent to create a solution. We had already diagnosed the issue. Certainly in most events, diagnosis is critical but it wasn’t in this case.”
E Lamb, Waterford Crushing,

Brantford, ON Dec/14

“They are a good bunch of guys at ELRUS Aggregates. We get along really well.”
K Fhur, ASL Paving,

Saskatoon, SK Dec/14

“It’s the service I get from ELRUS Aggregates. Their service and equipment costs a bit more money but you get what you pay for.”
D Gilbert, Zenith Paving,

Brandon, MB Dec/14

“ELRUS were actually able to take our equipment and do the servcie work faster than our OEM supplier could.”
J Lamont, Lafarge,

Calgary, AB Nov/14

“The ELRUS Service Techs are very knowledgeable and easy to get along with.”
L Jensen, Claude Resources,

Seabee, SK Oct/14

“With the ELRUS Branch opening in Saskatoon, we have directed most of our ordering out of Saskatoon. There were minor glitches at first but it works good now. Now 100% of our orders come through Saskatoon and the parts side is working really well.”
G Jones, Snake Lake Construction,

Cigar Lake, SK Oct/14

“On that particular job, we were mostly concentrated on the bearings. They will always talk to us quite a bit and identify other possible issues.”
M Thibuilt, Alvin Caldwell S&G,

New Liskeard, ON Sep/14

“I would score ELRUS in the mid 90’s. They have never wronged us. Whenever I have needed service or parts, it is never a problem.”
S Bowden, C.R. Chittick Ltd,

Ilderton, ON Aug/14

“ELRUS Aggregates did a good job for me. There was a glitch but glitches happen. ELRUS responded and got it taken care of.”
P Pals, Filipenko Brothers,

Castor, AB Jul/14

“ELRUS did a good job and identified some additional glitches, so we ended up taking it into their shop. It was smooth.”
Aggregate Producer, Winnipeg,

MB Jul/14

“ELRUS looks after me. I have only really dealt with Cambridge but the staff there are really good. They are friendly, helpful and if called upon will help us out. ELRUS has been able to develop into a company with a ‘get you rolling again’ attitude. They have a good understanding of the business – ‘production is everything’.”
C Burill, Lafarge Canada,

Glouchester, ON Apr/14

“Yes, a 100% score for ELRUS Aggregates is pretty accurate in my experience.”
S Flasha, Paul Flasha Contracting,

Whitecourt, AB Mar/14

“94% sounds about right, I would definitely recommend them.”
B Jones, Lafarge Canada,

Cambridge, ON Mar/14

“The ELRUS staff came to site not realizing I needed help. But it was perfect as they were willing to fix what I needed right away. Can’t ask for much better than that.”
G Willson, Custom Loading,

Burnaby, BC Mar/14

“So what is the value of a courtesy call from the ELRUS ‘ Service Techs? You realize that they are really looking to service their customers.”
J Danford, Danford Construction,

Madoc, ON Jan/14

“Yes, I have nothing negative to day. ELRUS Aggregates provides good service and that is what we want.”
R Smith, Alberta Aggregates,

Brooks, AB Feb/14

“Yes, for what I need, ELRUS Aggregates does really well.”
J Dagley, Associated Aggregates,

Falun, AB Feb/14

“I have been at ELRUS crushing school both in Cambridge and Calgary, they treat us really well … they always take care of us.”
J Hebert, Custom Concrete,

Timmons, ON Feb/14

“I talk highly about ELRUS Aggregates to everyone. They do good work and build good equipment.”
D Gilbert, Zenith Paving,

Brandon, MB Feb/14

“So what is the value of a courtesy call from the ELRUS’ Service Techs? You realize that they are really looking to service their customers.”
J Danford, Danford Construction,

Madoc, ON Jan/14

2013 ↑ Back to top

“They have been a huge help to us. At times, we have needed parts last minute. ELRUS has run them out to us and that saved us down time.”

B Kelly, Summit S&G, Abbotsford, BC Dec/13

“Yeah, I wouldn’t hesitate to have Spenser or Jared back again.”

R McIntosh, McIntosh Crushing, Montmartre, SK, Dec/13

“… having ELRUS on site was great.”

G Seabloom, Hub City, Nanaimo, BC Dec/13

“ELRUS Service staff are good and very professional.”

Leon, Westlake Paving, Kelowna, BC Jul/13

“I have no problems saying that ELRUS Aggregates is 100% with Site Service.”

P Holub, Lafarge Canada, Red Deer, AB Jul/13

“The best thing about ELRUS is they get me up and running.”

A Laurin, Ruel Concrete, Peace River, AB. Feb/13

2012 ↑ Back to top

“ELRUS Aggregates is a great company and I am happy to be affiliated with them. I have been dealing with them fpr 10 years, they are excellent. I have been to their Cone crusher courses in Calgary and sent my staff go to the Cambridge schools.”

W Randall, Dufferin Aggregates, Millcreek, ON Nov/12

“ELRUS Aggregates are pretty good and I will say hats off to Courtney – she is knowledgeable, a sharp lady with a good memory. She is good at her job.”

L Gilles, Baymag Inc, Calgary, AB Nov/12

“It is really good. Doesn’t matter who you phone or when you phone, someone at ELRUS Aggregates will follow-up and get back to you.”

C Miller, Lafarge Canada, Saskatoon, SK, Oct/12

“I am extremely happy with the ELRUS Aggregate equipment. It doesn’t break a whole bunch. We have tried other products and it doesn’t hold up. ELRUS is the best equipment you can buy. Everything is a bit heavier, built a bit tougher, it is built right the first time. It is a good experience working with ELRUS equipment.”

Woody, Diamond Ready Mix, Steinbach, MB Sep/12

“ELRUS doesn’t leave until my equipment is running, so that makes me happy.”

B Dick, Brett’s Gravel & Crushing, Ponoka, AB Jul/12

“I have no problems with ELRUS Aggregates. We have never had a problem and they always do a pretty good job … no complaints … I have been working with them for 30 years.”

Garry, Lafarge, Edmonton, AB Jun/12

“ELRUS Aggregate Systems are the 7/11 of the crushing industry, as far as I am concerned. When it comes to parts they have everything I need. If they don’t, they will get it in within a day or two. I am really impressed with their service.It is the convenience – I can get everything I need.”

Tyler, Burnco Rock Products, Edmonton, AB Jun/12

“Yes, everything ELRUS does is 100%. ELRUS Aggregates has increased my productivity.”

R Kozak, Fred Kozak & Sons, Neepawa, MB Jun/12