Why Recommend ELRUS (WRE) Parts


How do you get your customers to recommend your business? What are the reasons that so many of ELRUS customers recommend them? That’s a question that ELRUS management have been curious about, so they hired Client Insight Inc. to interview their customers and find out why, from their customer’s perspective. The top 5 reasons from highest are Quality of Product & Design, Service, Staff Knowledge and Experience, Availability of Equipment/ Parts/ Service and Relationship.

Use the links below to read why ELRUS Aggregate customers recommend them. ELRUS may be a good equipment, parts and mechanical service supplier for your business.

WRE Parts








2017 ↑ Back to top

“I tell everybody about ELRUS. I do it all the time. They have the parts, they have guys who know so much, a lot of stock, and unique stuff too. Their guys are really good. I know some of them have been around crushers a long time. That really makes a difference. You go to some places and they don’t know anything.”

George S, Fish Creek Excavating Ltd, Calgary, AB Dec/17

“I would recommend ELRUS because they are knowledgeable and helpful. We have ELRUS equipment and they know their stuff really well.”

Nick P, Oxford Sand & Gravel Ltd, Woodstock, ON Dec/17

“ELRUS knows their parts, their equipment, they know what we have, and they get parts here pretty quick.”

Gail M, Birds Hill Gravel & Stone Ltd, East St Paul, MB Dec/17

“The biggest reason I would recommend ELRUS is because they stock parts extremely well in North America for non North American based products. Prior to hooking up with ELRUS, we were having long waits with other suppliers. Every part we need is stocked at an ELRUS location somewhere in North America.”

Aaron S, Heritage Rock & Services, Delta Junction, AK Nov/17

“ELRUS has great service, and great people who bend over backwards for us. They are really competitive and offer great value. They are married to certain product lines that I might not 100% like, but I do like ELRUS and their people. It is more about the service we receive than the products that they sell.”

Joe D, BBE Hydro Constructors LP, MB Nov/17

“I would recommend ELRUS because the parts I need are available, they have quick shipping, and even custom ordering screens. The wait times are shorter at ELRUS than with other local suppliers we have used.”

Josh K, Mainland Sand & Gravel ULC, Surrey, BC Nov/17

“I would recommend ELRUS because they are there when you need them. The people at ELRUS are good to work with, and so is the quality of the parts and the equipment.”

Brandon M, Site Energy Services Inc, Cold Lake, AB Oct/17

“I would recommend ELRUS because their products are good. The equipment is easy to work with and well built. Service for parts is good now.”

Mario T, Alvin Caldwell Sand and Gravel, New Liskeard, ON Oct/17

“ELRUS service is one of the best in the industry, especially for us because we are way out in the middle of nowhere. And James is great to work with.”

Peter S, Sun Gro Horticulture, Vilna, AB Oct/17

“I would recommend ELRUS mostly because they are very helpful and knowledgeable. If they don’t know something, they pass you on to someone who knows. We know their technicians on a first name basis, and everyone we deal with is great.”

Dan M, Interpaving Asphalt and Aggregate, Garson, ON Sep/17

“ELRUS has what I need. They always give good service and the guys who are there are very knowledgeable.”

Adam W, Green Drop Ltd, Calgary, AB Sep/17

“We use ELRUS so I would definitely recommend them to others because of the quality of the parts, the service, their people and getting the right parts.”

Corrine E, Drayton Sand & Gravel (2003) Ltd, Drayton Valley, AB Aug/17

“I would recommend ELRUS because they know their stuff and their staff are awesome. I appreciate the quality of their people and the parts.”

Gail M, CPB Equipment, Winnipeg, MB Aug/17

“I have recommended ELRUS to other people. I have been dealing with them for 35 plus years. Because of my long standing relationship with ELRUS, we are going with ELRUS on this purchase. A lot of it is the dealership support because we have had this equipment for a long time. So we want to make sure that we have that service and support on an ongoing basis for years ahead.”

Lloyd G, Butler Bros Supplies Ltd, Duncan, BC Aug/17

“It is a Canadian company, and the ELRUS staff know their products really well. I call them up and tell them what I need, and they get me what I need. It’s pretty straightforward.”

Nick O, Nova Construction Ltd, Antigonish, NS Jul/17

“I would recommend ELRUS because I always get a good answer from the parts guys. They always follow up on questions that I ask. Just recently I was talking with Kyle and it took a while but he got back to me with the answer.”

Russ M, Tawich Construction Inc, Wemindji, QC Jul/17

“Because I get looked after very well by ELRUS I would recommend them to others. The ELRUS experience is just so wonderful. I have known most of them now for quite a long time, the Edmonton and Calgary offices I have dealt with, both have very good staff.”

Steven F, Paul Flasha Contracting, Whitecourt, AB Jul/17

“Based on my experience, ELRUS always offers helpful advice. For me because I was new in the purchasing role, they understood my amateur lingo, and I have learned a lot from them.”

Chris N, Mixcor Aggregates Inc, Leduc, AB Jun/17

“I would recommend ELRUS because they sell a good product. The ELRUS brand is great and both of our plants are ELRUS. My boss is the second generation that has been dealing with ELRUS for JMB.”

Joe B, JMB Crushing Systems ULC, Bonnyville, AB Jun/17

“ELRUS has always come through for us. Anytime I say I am looking for something, they seem to know their products and I have never had any trouble getting what I need. Some places you call for parts and they don’t know what you mean, but ELRUS staff are very knowledgeable.”

Lee, C & B Stirling Enterprises, Grandview, MB Jun/17

“I would recommend ELRUS because they build good products, they are right here so available, and it is a Canadian company.”

John Z, Otter Creek Resources Ltd, Sechelt, BC May/17

“I would recommend ELRUS because of the quality of their service. Also their parts guys are very knowledgeable, they have the right parts, and the pricing is fair. So basically they have everything we want. It’s all good.”

Lavis Contracting Co Ltd, Doug F, Clinton, On May/17

“I would recommend ELRUS because they have good gear and good support. They are very knowledgeable. They run the branch very well. They have inventory and resources for solutions for all kinds of issues. And they are just really great people.”

Aaron S, Selkirk Paving Ltd, Crescent Valley, BC May/17

“ELRUS did custom build some equipment for us and they have trained us on the equipment. They check up on us, and inquire how the equipment is working, so good follow up. Ron is really good to deal with, and another guy too who has come out to see us. They are more than willing to help us out.”

David L, Carillion Canada Inc, Edmonton, AB Apr/17

“We recommend ELRUS because they do have quality parts and they are readily available. I find their people are quite good to deal with too.”

Ron M., Martin Bros. Crushing Ltd, Listowel, ON Apr/17

“I would recommend ELRUS because they have good service and good equipment.”

Rick B, Pioneer Construction Ltd, Copper Cliff, ON Apr/17

“ELRUS is above and beyond as far as quality goes. Their guys are not trying to upsell you on what would make them money. They just sell you what you need. Whenever I call, they are super happy to talk to me. Other guys I call just want to get me off the phone. The ELRUS guys are there for future business. The relationship is what matters. The overall service is so good.”

Tyrell H, Jake-Jay Construction Ltd, Revelstoke, BC Mar/17

“Because they have what I need, I would recommend ELRUS. They have knowledgeable staff, and we haven’t had any problems. We have shopped around and they are competitive.”

Jack V, County of St. Paul No. 19, St, Paul, AB Mar/17

“I would recommend ELRUS because they are quick, reliable, courteous, prompt, professional, personable, and accessible.”

Shawn M, Bernt Gilbertson Enterprises, Richards Landing, ON Mar/17

“I would recommend ELRUS because they have good equipment, good staff, good parts, everything is good.”

Merritt S, Wheatland Aggregates Ltd, Lafleche, SK Feb/17

“I’d recommend ELRUS because they always get us what we need. We are using the neoprene screens we get from ELRUS and they work well for us – seem to last a long time.”

Phil, Valley Gravel Sales Ltd, Abbotsford, BC Feb/17

“I would recommend ELRUS because of their experience, and their willingness to share their knowledge. What I appreciate from ELRUS is that if they’ve got a machine 500 miles north, they are willing to share their experience so that you can move ahead faster. That is good service, and service is what the business is about.”

John, Unity Sand and Gravel Ltd, La Crête, AB Feb/17

“I would recommend ELRUS because I have never had any issues. Any time I get a hold of John, he gives great service. I know that if I call him with a weird question, if he doesn’t have the answer, he will find it and get back to me within minutes, a half hour maybe. He is very knowledgeable about the industry and what I need.”

Karl B, Lafarge-Brockville, Cambridge, ON Jan/17

“I already to recommend ELRUS because they have excellent service, quick response, and good quality parts. For us the big thing is down time. If we have an issue, we need it solved right now. ELRUS is very good at responding quickly.”

Brent M, Canada Building Materials, St Marys, ON Jan/17

“I would recommend ELRUS because of the service, the competitive pricing, and their service people are good. We’ve already recommended ELRUS to another facility.”

Calvin K, Goderich Elevators, Goderich, ON Jan/17

2016 ↑ Back to top

“I would recommend ELRUS because they give top notch service. I’ve been dealing with ELRUS for about 7-10 years now so I know.”

Gordon S, Clifford Sheaves Construction, Grand Bay West, NL Dec/16

“I would recommend ELRUS because of the service and their knowledge of the products.”

Rudy, Salvador Ready Mix Ltd, Cranbrook, BC Dec/16

“I would recommend ELRUS because they can get us parts we can’t get anywhere else. Also, we compare their prices with other suppliers and they come in sometimes $300-$400 cheaper on some parts that we buy. So we get everything, as much as possible from ELRUS now.”

Jordan F, McLeod Valley Sand & Gravel, Edson, AB Dec/16

“Because ELRUS is just awesome to deal with, I recommend them. I met Rollie and heard about ELRUS. A few weeks later, I saw him and told him I had bought from his competitor. He wasn’t happy about that but I told him his ELRUS guys didn’t follow up so they lost the sale. He invited me down to have a personal tour of his factory. I needed two conveyors, and I took two conveyors home with me, that was $147,000 worth of equipment with only $2000 down. There are not many guys who would have let a young business guy like me do that. But Rollie was “old school.” I’ve bought ELRUS conveyors ever since then.”

Bill, H, Holt Transport, Irma, AB Nov/16

“I would recommend ELRUS because they are knowledgeable, they always have the parts and they have the support.”

Noel, Kode Contracting Ltd, Prince George, BC Nov/16

“I would recommend ELRUS because they are great to get along with, easy to deal with, they always find me the part I need.”

Lee W, Joe Kerr Limited, Wingham, ON Nov/16

“ELRUS is really easy to deal with. Whatever my problem is, they find a solution and get me back on track right away. I deal with other suppliers, and we talk on the phone, and they help too. But ELRUS is different. They come out to see us at the site, and they know us. That doesn’t happen with a lot of suppliers.”

Zach R, R.F. Klein & Sons Ltd, Prince George, BC Oct/16

“Because of the service quality and the vast number of parts they have, I will recommend ELRUS. There are lots of crusher supply places in Edmonton, but none of them have the selection that ELRUS has. ELRUS is my first contact for parts.”

Richard G, Tli Cho Landtran Transport Ltd, Yellowknife, NT Oct/16

“I recommend ELRUS because they are helpful, they are always coming up here and visiting us, they keep us informed and explore new ideas. They know all the equipment we have so they know what we need. They show their faces here more than any other company.”

John M, Orca Sand & Gravel Ltd, Port McNeill, BC Oct/16

“ELRUS’ service goes a long way in this industry. The whole group there, the guys in Parts and Service are outstanding. They are quick to address issues and we have a really great partnership with them.”

Martin B, Dufferin Aggregates, division of Holcim, Cambridge, ON Sep/16

“The customer service at ELRUS is fantastic. They go the extra mile, they try whatever they can to find the best solution, and their pricing is good. I buy a large quantity of parts and ELRUS does have the best price.”

Chris D, Sil Industrial Minerals Inc, Edmonton, AB Sep/16

“ELRUS has a lot of knowledgeable people, like Greg Flanagan in Calgary. We’ve sent guys to ELRUS because we’ve told them about the solutions that ELRUS finds. There were 9 crushing plants shut down in BC, and ELRUS has a solution for every problem in less than a week. They are more than willing to provide engineering solutions. We’ve never been billed for those engineering solutions either. We deal with mines and the BC government changes the regulations on equipment and sends out inspectors. ELRUS knows that in order to sell into BC, they have to comply with the rules. They have been amazing at helping us find solutions. We’ve been dealing with ELRUS for over 20 years. We knew Roland; he was a great friend.”

Russ Y, Pine River Holdings Ltd, Chetwynd, BC Sep/16

“I would recommend ELRUS because they do carry a lot of parts, and not just for their own equipment.”

Leonard S, LSL Contracting, Winnipeg, MB Aug/16

“ELRUS usually has what I need and I can get it the next day.”

Dale T, McPhee Construction, Edson, AB Aug/16

“I get the right parts, they’re timely, and the ELRUS staff are friendly. They are very professional.”

Wayne, Canada Building Materials, North Dumfries, ON Aug/16

“I would recommend ELRUS because they do carry a lot of parts, and not just for their own equipment.”

Leonard S, LSL Contracting, Winnipeg, MB Aug/16

“ELRUS usually has what I need and I can get it the next day.”

Dale T, McPhee Construction, Edson, AB Aug/16

“I get the right parts, they’re timely, and the ELRUS staff are friendly. They are very professional.”

Wayne, Canada Building Materials, North Dumfries, ON Aug/16

“I would recommend ELRUS because they give timely service, and they do what they say they’re going to do. They’re highly knowledgeable too.”

Leon S, Westlake Paving & Agg. Ltd, Kelowna, BC Jul/16

“I will recommend ELRUS because every time I call Travis, he tells me what I need to hear and he knows what parts I need. Then I get the parts a lot of the time the next day or in two days.”

Stephan F, Tollestrup Construction (2005), Lethbridge, AB Jul/16

“We are ELRUS’s only drilling customer in this area, and we use Sandvik equipment.. We like the Sandvik name. Sandvik is first and foremost in drill parts. Their pricing is more, but their parts and consumables last longer. We don’t buy after market stuff because it doesn’t last. We get calls all the time from drilling parts guys with cheaper drill bits but we want the genuine Sandvik ones.”

Bill C, Agassiz Drilling 2000 Ltd, Rosser, MB Jul/16

“We have a crusher we bought from ELRUS in 1992 and it’s still working. That says a lot, and we get good service.”

Ryan B, Ken Beatty Construction, Erickson, MB Jun/16

“Basically I find ELRUS to be pretty straight forward. I trust them, they are a good bunch of guys and they will go out of their way to say hello.”

Ted P, Tedlon Services Ltd, Thompson, MB Jun/16

“They know what they are talking about. And I would say that 48 times out of 50, they have the parts I need. My son Matt works in Service for ELRUS so I have a bit of an ‘in’.”

Gary G, Aecon Transportation West Ltd, Medicine Hat, AB Jun/16

“I would definitely recommend ELRUS because of their level of service. Once we had the process setup it continues to work and is a steady level of service. It is a pleasure doing business with ELRUS.”

Lakeram R, Rosebel Gold Mines N.V., Suriname, SA May/16

“We are happy with the service ELRUS provides. Their staff are really good. They have the information we need. If they don’t have the answer initially, they will get back to us with it.”

Cam C, Dale Croswell Construction Co, Thorhild AB

“Yes, I refer them regularly. I have a good relationship with the guys, I have been dealing with them for a lot of years. Their pricing is in line and they always have gotten what we need. They can source it fast. There are not a lot of other suppliers who can do that. They are close by and they have the stock we need. When people ask, I tell them to go to ELRUS.”

Mike B, Tri-City Materials, Petersburg, ON May/16

“ELRUS has some parts that we cannot get anywhere else. They generally have a pretty good inventory of parts.”

Garry M, T & T Sand & Gravel, Devon, AB Apr/16

“ELRUS knows our equipment. We don’t always have parts number but we can describe the part to them and they can help us figure it out. They work with us, they have the knowledge and are flexible.”

Carl W, Brockman Enterprises, Humboldt, SK Apr/16

“I would recommend ELRUS because of their customer service and the team atmosphere that they have. For example, I could reach the Parts Shipping guy in Calgary by error and he would answer my question or find the information for me, as opposed to hanging up on me after he has said “that is not my job.” The whole ELRUS organization works that way.”

Shane G, Buffalo Gravel Corp, Grande Prairie, AB Apr/16

“ELRUS has what we need. If they don’t have the parts, they can find them and get them to us.”

Steve D, Spring Creek Aggregates, Terrace, BC Mar/16

“We haven’t had an issues with ELRUS. Whenever we order parts they arrive on the promise date and the right parts arrive. We are also happy with the quality of parts. We have been using them for years and never had any trouble, the quality is good.”

Smeet P, Atlas Polar Company Limited, Toronto, ON Mar/16

“I have personal experience with a lot of different Parts Suppliers. ELRUS is one of the most pleasant experiences that we have when we need to purchase parts. It is the people and the culture. The people in Leduc are awesome. We have always told Shane that before he purchases equipment, he needs to consider the Parts and Service reputation of the Supplier. ELRUS is on top of their game.”

Teri B, Finishing Touch Aggregates Ltd, New Norway, AB Mar/16

“You go to ELRUS and they treat you like family. You walk into their building and they drop everything and come and talk. That makes a person feel better. There are not too many companies like that. There is always a joke or two. It is very good because there is always a smile and a laugh. That makes business good.”

Joe N, Joe Neniska & Sons Ltd, Kenora, ON Feb/16

“I just recommended ELRUS a few weeks ago and told the guy to call Dawson. It is hard to find a supplier in the middle of the road with good pricing, good service and that will provide some help. I deal with a lot of vendors, so I see a lot. ELRUS will listen and in the end, you don’t feel that you got screwed.”

Rick O, Jack Cewe Ltd, Coquitlam, BC Feb/16

“ELRUS is really easy to deal with. They generally inventory the parts we need and they can deliver the next day. Parts availability is good for us. I can even send them a drawing and they get back to me promptly. I find that ELRUS is generally prompt and quick.”

John M, Orca Sand & Gravel, Port McNeill, BC Feb/16

“ELRUS covers such a broad area in their product line. You can get almost any part from them, even on a unit that is 25 years old. After many years, ELRUS will still take care of their customers. I find that if I need parts, they will always know a way or find a way to help.”

Darryl W, Blue Star Construction Ltd, Brandon, MB Jan/16

“On the parts end, it is the service that ELRUS provides. We are now working out of Saskatoon as well but we strictly deal with James on all of it. He is our one point of contact and that works well.”

Allan S, Russell Redi Mix Concrete, Russell, MB Jan/16

“ELRUS has quality parts and because they are so close, I don’t have to inventory many parts. They usually have the stock that I need.”

R Martin, Martin Bros Crushing Ltd, Listowel, ON Jan/16

2015 ↑ Back to top

“ELRUS is always good, always there to help. If we need someone to travel up and give us a hand, they will do it. They are always ready and willing to help.”

Jack H, The Sarjeant Co. LTD, Barrie, ON Dec/15

“If someone asks for a referral then I will give a good report regarding ELRUS as most of the time we are happy with the parts and the price.”

Robert R, Mulder Construction & Materials Ltd, West St Paul, MB Dec/15

“They have a good name and reputation in the industry. I have never heard anything bad said about ELRUS. A good name goes around in the industry. They are able to answer my questions.”

Bruce C, Texada Quarry Ltd, Van Anda, BC Dec/15

“I would recommend ELRUS – it is the experience that I have had with them. They will bend over backwards to accommodate us and they understand the impact of downtime on an operator.”

Rick T, Lone Pine Crushing, Hughenden, AB Nov/15

“I definitely do recommend ELRUS. We have bought several pieces of equipment from them and they look after us. We bought both pieces from Marshall – he was really good.”

D Coderre, W.H. Coderre & Sons Construction, Stoughton, SK Nov/15

“I would recommend ELRUS Parts because their staff are good people to deal with. Their knowledge is really good and I think their prices are pretty good as well.”

Terry D, Dmytryshyn & Sons LTD, Glaslyn, SK Nov/15

“We have had a good relationship with ELRUS over a lot of years. There have been some bumps but when they occur, we work them out and move on. ELRUS is a company that you can share your concerns with and get issues resolved.”

V McIntosh, McIntosh Crushing & Aggregate, Montmartre, SK Nov/15

“I will recommend ELRUS. We find that their prices and their service to be very good.”

Don S, Inland Aggregates, Winnipeg, MB Nov/15

“I would recommend ELRUS parts if they (associates and partners) are talking about Sandvik products. They are good parts.”

Harold M, Granite Construction Company, Salt Lake City, UT Oct/15

“We have a long relationship with ELRUS. Even if there are mess ups, they get the problems sorted out really fast. With that service and attitude, we can’t go wrong with ELRUS. Their volume of parts inventory is also good. If there is anything new, they will tell us about it and see if we are interested.”

Dan R, Stony Valley Contracting,
Fort McMurray, AB Aug/15

“Because ELRUS staff are knowledgeable and will always help, I recommend them.”

Ed S, Diamond Ready Mix Concrete Ltd,
Steinbach, MB Aug/15

“ELRUS has good products, their staff are friendly and helpful. Kurt also delivers from time to time.”

Lee W, Joe Kerr Limited,
Wingham, On Aug/15

“We deal with different companies and ELRUS is as good as anyone out there. I will always recommend ELRUS.”

K Stewart, Stewart Construction,
Innisfail, AB Aug/15

“ELRUS seems to be very helpful and they are very knowledgeable at what they are doing and selling.”

Leon S, Westlake Paving & Agg. Ltd,
Kelowna, BC Aug/15

“We have had a little problem with the conveyor and I talked to Marc at ELRUS about it a month ago. Everything is okay.  It is very easy for us to buy from ELRUS.”

Pascal B, Quebec Stevedoring Co Ltd,
Quebec City, QC Aug/15

“Basically ELRUS is really well priced, they have great stock and even though I am in North Eastern BC, everything is shipped over night. I get the parts the next day, quick and easy. In this business, that is important.”

N Ostero Jr, Nels Ostero LTD,
Taylor, BC July/15

“I would recommend ELRUS because of their proven quality and good long standing reputation in the industry. They also build good quality equipment. We have their screen decks, jaws and conveyors.”

Jonas S, BLS Asphalt,
Regina, SK July/15

“ELRUS has good equipment and good service guys. I have had all of them out before. They all have a strong knowledge of the business and equipment.”

Doug F, Doug Folden Trucking Ltd,
Melfort, SK July/15

“We deal with a lot of vendors and some are good and some are bad. I have nothing but positive things to say about ELRUS. They get back to us and they ship the correct product.”

Richard T, Newalta,
Ft McMurray, AB July/15

“I will recommend ELRUS because their service is phenomenal.”

Greg S, Hub City Paving,
Nanaimo, BC July/15

“I would recommend ELRUS because they know their stuff. There is no ’round about’ talking – they are up front.”

Gail H, CPB Equipment,
Winnipeg, MB July/15

“I direct people to ELRUS all the time because the staff are great and they are excellent people to deal with. ELRUS is a little old fashioned in the fact that they really provide excellent service and customer relationships are important to them.”

M Dunphy, Carmacks Enterprises LTD,
Edmonton, AB June/15

“ELRUS is very handy and available for us whenever we need them. It seems that equipment always breaks down on Friday afternoon at 4:00 pm. When it happens, ELRUS will get us the parts. ELRUS will usually get us back up and running and that help.”

M Longley, Swayze Concrete LTD,
Weyburn, SK June/15

“ELRUS seems to have good pricing on consumables and wear parts. They also have a good inventory of rolling stock: crushers, conveyors and components.”

S Gibbs, Basic Rock Products LTD,
Victoria BC June/15

“I would recommend ELRUS because any time I have needed something, ELRUS has had the parts. Kurt has helped me out of a few jams, which is good.”

B Kearns, Coco Paving Inc,
Brantford ON June/15

“I will recommend ELRUS Aggregates because they are reliable. If a company is running ELRUS equipment, they have the parts available 90% of the time.”

J Dagley, Associated Aggregates Inc,
Falun AB June/15

“We have dealt with ELRUS for a long time. They are easy to deal with and it seems they are around all the time. If we have any problems or issues, ELRUS will address them right away.”

Satisfied Customer,
Emo, ON June/15

“If you are purchasing parts and consumables for equipment that you purchased from ELRUS and they have the supply and can ship it to you conveniently, why would you go anywhere else? I refer them because they are reliable, timely and they understand we need the parts quickly.”

D Stringer, Esker Aggregates,
Timmons, On May/15

“To be honest, ELRUS Aggregates are very responsive. I have worked with both Jason and Lloyd and they are both really good. We had one of their staff come up on a few occasions to assess the crusher and help us formalize a critical parts list. They have been more than accommodating in working with us.”

K Kunz, De Beers Canada Inc,
Gahcho Kue, NT May/15

“Our experience with ELRUS Aggregates so far is pretty good. We have zero complaints. ELRUS provide us with the up-to-date status and we appreciate that. We know when to expect the parts. My general perspective is that I would definitely recommend ELRUS.”

S Henriquez, De Beers Canada Inc,
Gahcho Kue, NT May/15

“ELRUS Aggregates have done such a good job with us. We have to work with another supplier in the aggregate business and they are not as good.”

L Kipling, Rowe’s Construction,
Hay River, NT May/15

“I will recommend ELRUS because on crushers, they are really good. They are reliable and they do a good job. Also, their Site Service is good and both Matt and Zach are very knowledgeable.”

J Dingman, Dufferin Aggregates Div of Holcim,
Mill Creek, ON May/15

“ELRUS Aggregates have a few good sales staff we can talk to. Mike is a fantastic resource for us and provides accurate support. They are also willing to come out to our site.”

K Rowe, Lafarge-Central
Agg/Valley Rit, BC May/15

“For sure we will recommend ELRUS Aggregates. We like the Sandvik Drill and they are selling the Sandvik product line. We have had no issues with the parts.”

B Corbett, Agassiz Drilling 2000 Ltd,
Rosser, MB May/15

“I like dealing with Marc at ELRUS Aggregates. He comes around to talk, answer questions and give us a bit of help. Marc is A1.”

Satisfied Customer,
Cornwall, ON May/15

“I would recommend ELRUS because of their response time and their level of expertise. What really works for me is having one dedicated person that handles everything on my account. At this point, there is a good communication process between us. We deal mostly by email but we also talk by phone. Interestingly enough, I was just talking with Kurt yesterday.”

Lakeram, Rosebel Gold Mines, Suriname,
South America Apr/15

“I have been in the industry for a big part of my career. I have seen how ELRUS has moved from a small operation to the company that it is today. That is a tough market as I lived and worked in Arizona for 14 years. If they are willing to do that, it says a lot about them. The market there has some real good suppliers. I still have sales people that I stay in contact with. I can call those guys up and ask questions. I think there really is a void in that market that ELRUS can fill.”

S Stone, Westridge Rock Venture Ltd,
Armstrong, BC Apr/15

“ELRUS Aggregates’ staff are knowledgeable. The first time I dealt with Randy I was quite impressed with the amount of knowledge he had. ELRUS is good at their business. They are specialists and they know what they are doing.”

C McFatridge, Barrens Northern Transportation,
Winnipeg, MB Apr/15

“We recommend ELRUS Aggregates because of their service. They are there for us. You cannot ask for people any better than Kurt and Kyle because of their attitude. They are there to help. They will do more than just get me the parts. They will talk and visit. Some suppliers ask what you want and then hang up the phone.”

M Thibuilt, Alvin Caldwell Sand and Gravel,
New Liskeard, ON, Apr/15

“I will recommend ELRUS because they are easy to get along with and are very helpful people. They have never said “no” to me and have always been accommodating. If they don’t know, they are willing to find out – it’s their willingness to help.”

M Seymour, Farrell’s Excavating,
St. John’s, NL Apr/15

“ELRUS offers good service. I used to work for a competitor and seeing how ELRUS operates is a good perspective (its impressive). I was a Service Technician for a competitor in Vernon. ELRUS seems much more professional than their competition.”

K McDonald, Dawson Construction Ltd,
Kamloops, BC Apr/15

“I recommend ELRUS because they are easy to deal with and knowledgeable.”

J Regier, Clouthier Construction,
Pembroke, ON Apr/15

“If I talk to someone who is looking, I just tell them to phone Jared at ELRUS. They have other components and parts that others do not have. A company was looking for conveyors, so I referred them to ELRUS.

M Chamney, Chamney Crushing Ltd,
Estevan, SK Mar/15

“Yes, we would recommend ELRUS because of their capabilities and willingness to help.”

P McEwan, Lafarge Construction,
Stouffville, ON Mar/15

“Mario and the other guys are good to deal with. ELRUS’ staff are knowledgeable and friendly.”

N Brockhoff, Brockhoff Enterprises Ltd,
Edberg, AB Mar/15

“I would for sure recommend ELRUS Aggregates. If ELRUS doesn’t have the parts, they will find them for me. They also know what they are talking about.”

Brandon, Site Energy Services Inc,
Cold Lake, AB Mar/15

“Yes, I would recommend ELRUS. I deal with Kurt more than Kyle but their level of knowledge is strong and their service is good.”

R Moore, Tawich Construction Inc,
Wemindji, QC Mar/15

“I would recommend ELRUS because of the simplicity of their process and they are easy to deal with. Paul did a great job and he gets back to me right away.”

R Lawry, New Gold Inc,
Kamloops, BC Mar/15

“ELRUS’ staff are knowledgeable and know what they are talking about. They are in the high end of the industry and the staff are all great.”

G Zaruk, Allard Contractors,
Coquitlam, BC Mar/15

“I would recommend ELRUS because they usually have the parts we need, particularly, if it relates to ELRUS’equipment.”

C Driedger, Knelsen Sand & Gravel Ltd,
La Crete, AB Mar/15

“I have a famous saying in our company, “Just call ELRUS – they will find what you are looking for” and that is why I refer them.”

G Dueck, Lafarge Canada,
Calgary, AB Feb/15

“ELRUS Aggregates is a one stop shop for us and Darren is easy to deal with. It is all about the service, the knowledge they have and the way they interact with us.”

C Harris, Stony Valley Contracting,
Fort McMurray, AB Jan/15

“Dealing with Elrus is ‘night and day’ difference from the competition. Our best support over the years has been from ELRUS, so that is the equipment we purchase.”

J Thiessen, Marnevic Construction,
Fox Creek, AB Jan/15

“I have always dealt with Mario at ELRUS Aggregates and he has always gotten me what I need.”

A Harris, Rowe’s Construction,
Hay River, NWT Jan15

2014 ↑ Back to top

“I have dealt with Mormak, Clemro, BC Bearing, Bearing and Transmission and Motion Bearings but Troy from ELRUS Aggregates goes one step further. He goes above and beyond for me. I don’t get that type of service from the others.”

K Royko, Lafarge,
Carseland, AB Dec/14

“ELRUS Aggregates have a good product and a good support mechanism. They are also attractively priced in the market.”

D Grainger, Mulder Construction,
West St. Paul, MB Dec/14

“Mixcor has been around a long time and we have a good working relationship with ELRUS.”

C Chalmers, Mixcor Aggregates,
Leduc, AB Dec/14

“I am sure that everyone uses ELRUS, but I would still recommend them because they have the parts we need. We have their equipment, so that is where we go for parts.”

G Saumer, Lafarge,
Edmonton, AB Dec/14

“They are making my life easy. They have the parts on hand or at minimum, they are accessible.”

A Stanchuk, Russell Redi Mix,
Russell, MB Dec/14

“Based on my experience, the ELRUS guys are knowledgeable and great to work with. ELRUS is a big part of our success and we see them as partners in the Industry. They are not just a storefront. Elrus is really responding well to that for us.”

C Nelson, Mixcor Aggregates,
Leduc, AB Dec/14

“The excellent service they provide and their availability of parts. The extra effort they put in for uncommon parts that they don’t normally supply.”

M Sales, REDA Enterprises,
Bonnyville, AB Nov/14

“It’s that the level of knowledge at ELRUS Aggregates is strong and they have most of what we need.”

R Tardiff, MIRM Enterprises,
Girouxville, AB Nov/14

“I wouldn’t want my competition to have the same quality of gear that I get from ELRUS Aggregates.”

F Chapman, Chapman Sand &
Gravel, Armstrong, BC Oct/14

“I have a great relationship with the staff at ELRUS Aggregates and they go out of their way to get me what I need. I call them, they find the answers and get back to me. Customer service is everything and ELRUS is excellent at it.”

C Oneshuk, Burnco Rock Product,
Edmonton, AB Oct/14

“ELRUS Aggregates staff are personable people, good people and they have a high level of knowledge. They have a good understanding of the industry and what their customers need. All the good stuff about a company.”

D Wiebe, Arjon Construction,
Calgary, AB Oct/14

“We have been using the jaw plate from ELRUS Aggregates for the summer and it has worked alright. The quality is good and it was the right one.”

“I would absolutely recommend ELRUS as they have good inventory of the everyday stuff that you need for crushing. Their staff are very very knowledgeable and if they don’t know the answer, they will find out.”

JR Harder, Sundre Contracting,
Sundre, AB Oct/14

“I know that I can call Greg or Kurt or anyone else at ELRUS in Cambridge 24×7 and I will get a response. That means a lot because we run our equipment 24×7 and in remote areas. ELRUS Aggregates will always help us out.”

B Bell, APS, Kitchener,
ON Oct/14

“Because of my experience with their Partsman, Kris. He answers my calls. He is straight up and he does what he can to help me out. Price is one thing but if you don’t get the support, then cheaper product doesn’t help. Kris has been providing a good level of support for me.”

G Burns, Vihar Construction,
Smithers, BC Sep/14

“We have worked with ELRUS Aggregates for over 30 years and never had any snags with them. If parts wear out prematurely, they will give us a credit. They always stand behind what they sell.”

D Wilson, Buddwil Enterprises,
Yorkton, SK Sep/14

“Because of ELRUS’ service. Their equipment is good but their service is great. I look for the service, If someone has the parts, we can keep going. If you have to wait, then our equipment is down and we lose production.”

G Hebert, Inland Aggregates,
Winnipeg, MB Sep/14

“I would recommend ELRUS Aggregates because of their pricing and quality of staff.”

D Peter, Peter Crushing,
Whitewood, SK, Aug/14

“We have had a long term relationship (for 30 years) with ELRUS and there is a comfort level that has developed. Elrus is a family owned business and that means something to the owners of Butler Brothers.”

L Gerbrandt, Butler Brothers,
Duncan, BC Aug/14

“I would recommend ELRUS because it is just pretty easy to deal with them. They always try to find a solution right away and their Partsman is excellent to work with.”

R Cavel, The Murray Group,
Moorefield, ON Aug/14

“It’s their service that causes me to recommend ELRUS Aggregates.”

S Good, Standard Limestone,
Stonewall, MB Aug/14

“Because the guys at ELRUS have what I need and they are always good to me. ELRUS is a good company. I bought a screener from Mr. Russell and he was the nicest of fellows.”

K Anderson, Kinsella Transit
Mix, Kinsella, AB Jul/14

“They have the right parts and can get them to us, on time. If I place an order before 10:00 am, I will have it at 7:00 the next morning.”

E Hegadus, Feldspar,
Lloydminster, AB Jul/14

“ELRUS Aggregates deals strictly with the crushing industry. We deal a lot with Metso equipment, through Toromont but ELRUS are the specialists. The result is they provide better service.”

D Hanson, Smook Contractors,
Thompson, MB Mar/14

“It’s ELRUS’ knowledge and willingness to help people on a ‘one on one’ basis. Their service is very good.”

R Prisiak, McClement Rock,
Regina, SK Apr/14

“ELRUS is who we deal with. We get predictable results and they haven’t done me no wrong.”

C Golovich, Lafarge Canada –
Fort McMurray, AB Apr/14

“It doesn’t matter who I call at ELRUS, they are all focused on solving my problems. That is worth a lot. As an example, when WCB of BC told a customer they had to clean up the dust, Darren came up and found a solution. They look for ways to solve problems.”

Aggregate Producer,
Northern BC Apr/14

“I would recommend ELRUS Aggregates because I believe that their Sandvik cones are the best. They are great compared to the competition.”

R Hill, Pidherney’s Trucking,
Rocky Mountain House, AB Mar/14

“They are not the cheapest but ELRUS Aggregates provide very good service across the board. To me their service department is as good a sales piece as anything. I have good dealings with Sales staff but at the end of the day, we need their Service Techs and the working knowledge that they possess. That just speaks to the importance of Elrus’ technical service.”

R Frykas, Sigfusson Northern,
Lundar, MB Mar/14

“I would recommend ELRUS because anyone I have ever dealt with is very knowledgeable and helpful. If a parts number doesn’t come up they will help me figure it out.They are helpful.”

B Hare, North Shore Construction,
Miramichi, NB Mar/14

“ELRUS will help me solve the problem. They will trouble shoot, they find me parts if I need them, they will do anything I need.”

K Gardiner, Spring Creek,
Terrace, BC Feb/14

“They try very hard and they are helpful. I don’t think you get 100% out of any supplier these days as they cannot stock everything. It would cost too much.”

S Anderson, Canfrac Sands,
Calgary, AB Feb/14

“ELRUS has treated me really well and been there when I have needed them. The pricing is important but it is less important than having the parts available immediately.”

B Lypyrypa, L. Chabot Enterprise,
Winnipeg, MB Feb/14

“I have never had any problem at all, If you want something, ELRUS will get it. ELRUS will find it and get it. They will do whatever is required to get it.”

R Fraudes, Pioneer Construction,
Cooper Cliff, ON Jan/14

“They manufacture good product, they have a good ‘after sales’ service.”

E Solinski, White Stone Construction,
Steinbach, MB Jan/14

“Even before the Winnipeg Branch was here, we purchased from ELRUS in Calgary. We have tried others but it hasn’t worked out for us.”

C Flescher, Nelson River,
Winnipeg, MB Jan/14

2013 ↑ Back to top

“It is a well-organized company. They are very professional and I have a strong personal connection with them. I like dealing with Darren and Mario.”

P Seabrook, West Central
Contracting, Hinton, AB Dec/13

“The quality of the parts and equipment. They will go the extra step to inventory product and deliver it, if need be. They have come up with solutions and are frequently bringing new products or ideas to the table.”

D Desilets, SIL Industrial Minerals,
Edmonton, AB Dec/13

“When I need something, it is available from ELRUS. They return calls and they research for me if they don’t have it. I receive good service from ELRUS Aggregates, it is excellent.”

J Lorensen, Bruno Contracting,
Thunder Bay, ON Dec/13

“Because I have no trouble with them. They provide knowledge and parts and they are close by – always available. I am satisfied.”

L McLean, Noble Concrete,
Picture Butte, AB Nov/13

“I know I will get the right parts and get them in a timely manner. They provide guidance and help solve problems. If it was up to me, I would buy everything from ELRUS.”

J Bonnar, Colacem Canada,
Calumet, QC Nov/13

“ELRUS builds the best equipment on the market. From what I have seen, it is the best.”

J. Anderson, Russell Redi Mix,
Langenburg, SK Nov/13

“I already have referred ELRUS because their staff are very helpful. There is always someone available to answer my questions. If I am having trouble finding something, they will do the research and find it.”

B Laflamme, Orca Sand and Gravel,
Port McNeill, BC Sep/13

“ELRUS Aggregates makes decent product and I had known them for a long time. That is why I recommend ELRUS.”

J Judson, JTJ Contracting,
Emo, ON Aug/13

“I recommend them because their customer service is what really matters, they can address our concerns and get it right.”

R Terville, Newalta Corp,
Calgary, AB Aug/13

“I recommend ELRUS Aggregates because of their parts availability and they are relatively local.”

G Stanton, Selkirk Paving,
Crecent Valley, BC Jul/13

“Because their staff are very knowledgeable and they get me whatever I want. ELRUS is dependable.”

B Lindsey, Lafarge Canada,
Lethbridge, AB Jun/13

“ELRUS’ pricing on parts is fair and the quality is good. They are working with me. The best thing for me is being able to talk and they have expertise.”

Jari, Fort William First Nation,
Thunder Bay, ON Jun/13

“Because of their reliability and inventory of parts. Another thing is that ELRUS is consistent in their approach and in their communication. What I mean is that they are not good for three months and then just fall off the wagon. They are consistently good about returning phone calls. When you need parts, you want to talk to your suppliers.”

D Rainy, Stony Valley Contracting,
Fort McMurray, AB Jun/13

“Some of ELRUS Aggregates’ parts last longer than the ones from Clemro. The parts are built pretty good. Pricing from ELRUS is better. Proximity makes some difference but pricing is a bigger driver.”

Brandon, Site Energy Services,
Cold Lake, AB May/13

“ELRUS is one company where we can expect to see their Reps on site. They come and ask “what kind of problems are you having?” ELRUS takes that info and uses it to make the product better. When you have product as good as ELRUS, you have to work to stay there. That is why I refer ELRUS because they are continually improving their equipment.”

K Smith, Highway Rock,
Edmonton, AB May/13

“Roland, the founder of ELRUS, innovated the crushing industry. His attitude was ‘build it to last’. You will pay more for an ELRUS crusher but it will last – ‘it is the Cadillac of crushers’.”

J Kasprow, Brymak Enterprises,
Athabasca, AB Apr/13

“They have been really great to me, I like their equipment. I have already recommended them, ELRUS Aggregates has a good team.”

C Crawford, Crawford Aggregates,
Victoria, BC Mar/13

“I would recommend ELRUS because of their service, availability and technical help. If I need answers ELRUS’ staff will help. I have been in the industry for 33 years and I know that if I have a question, I can talk to Scott E or Greg F.”

Ed, Marnevic Construction,
Fox Creek, AB Feb/13

2012 ↑ Back to top

“I have gotten good service from ELRUS Aggregate Systems. They look after me and I have no complaints. Mario is good to deal with and the other staff are too. Mario knows our equipment and so I usually ask for him – the familiarity is worth a lot.”

Zazuluk, County of St Paul, St Paul, AB Dec/12

“Everyone knows about ELRUS Aggregate Systems in the crushing industry but yes, I definitely would recommend them.”

Cory, TGB Lafarge, Fort McMurray, AB Nov/12

“When I call Kurt, he knows his stuff and he deals with me right away. He doesn’t put me on hold or say that he will get back to me. Kurt knows the machinery I have and understands it.”

Nick, Nova Construction, Antigonish, NS Nov/12

“Would we recommend ELRUS Aggregates?, Yes, definitely. ELRUS will source parts for us from wherever we want. They get paid for it but they will bring it in. That is a pretty handy service for us.”

Aggregate Producer, Chetwynd, BC Oct/12

“Because of their prices and parts availability. ELRUS carries a wide range of products. Everyone knows who they are.”

S Emmons, Emshay Enterprise, Moose Jaw, SK Sep/12

“Because I consider most of the people at ELRUS Aggregates to be friends. You know the song from Cheers “a place where everyone knows your name”. ELRUS is that place and that is very rare now a days. I can go to ELRUS, they know me, they offer me a coffee and I get my parts.”

Mike, Carmacks Enterprises, Edmonton, AB Aug/12

“Dealing with ELRUS is like dealing with friends. There is a lot of trust and connection. Doing business with ELRUS is just good business. They want our business, ELRUS Aggregates is eager to do business with us.”

Winnipeg Aggregate Producer, Winnipeg, MB Jul/12

“I am getting the coverage I need.”

B Swistun, Birds Hill Gravel, St. Paul, MB Jun/12

“I recommended ELRUS yesterday because ELRUS have been really good to deal with and Greg will bend over backwards to make things work.”

B Bell, Aggregate Processing, Kitchener, ON May/12