Client Insight specializes in gathering meaningful, interview-based customer/stakeholder feedback. Our services give managers a competitive edge with timely and actionable insights about their market. Knowing how buyers/members experience an organization’s products, services, policies and people, informs where and how to invest time, money and effort for growth.
Our scalable and fit-for-purpose CI Programs include:
- Listening and helping management articulate a problem.
- Mapping business processes and identifying customer touch points.
- Defining feedback goals and objectives.
- Gathering feedback by conducting conversational interviews.
- Eliciting customer quotes usable in promotions and marketing.
- Analyzing and reporting that is tailored to meet your needs.
- Executive debrief and recommendations.
Contact us today at 1-888-278-4045 to learn which service best suits your needs.