What Customers ‘Value The Most’ About JORI International

JORI INTERNATIONAL RESULTS> WHAT CUSTOMERS VALUE

This page contains results and reviews from what JORI International’s customers Value the Most about of their experience with JORI International.

Timeline: 2018 | 2017

JI What Customers Value

Here are Reviews of JORI International’s Customers:


2018 ↑ Back to top

“It’s their customer service and their reliability that I value the most with JORI International. JORI has good people who are willing to be helpful.”

Lesley I, Sangraf International, Jul/18

“I value JORI International’s immediacy. If I need something, I get it right away. They have helped us from day one and they are always there. I can call them at anytime and they have the answers we need.”

Zahid M, Hunter Well Science Ltd, Jul/18

“When we started shipments to Regina, JORI International’s Salesperson, Robert Miller went to the warehouse to get things started. He was in constant communication with us. He was there when they were first unloaded – that is going the extra mile. JORI provided the personal touch. It showed the commitment that you don’t get from a lot of companies. That was JORI’s strength. The relationships we had with JORI were key.”

Jamie H, Sangraf International, Jul/18


“I would say it is the communication – JORI provides me with all the information I need and they do it ahead of time. These are the things that are so valuable.”

Jitender G, Gaba Stone Inc, Jul/18

“I value everything that JORI International does for us. They provide us with the service we need. If I developed a new traffic lane, I would want to do it with JORI.”

Dave C, Factory Outlet Trailers, Jul/18

“The personal touch is what I value the most about JORI International. I know who I am dealing with and they know what we need.”

Ivan K, Kambi Enterprises Inc, Jul/18


2017 ↑ Back to top

“The timeliness of their service and getting everything done is what I value about JORI International. We get orders that have to be across the border the next day, and JORI makes that happen.”

Garret J, Stronghold Oilfield, Oct/17

“I pick up the phone and make a quick call or send an email to JORI International. That is important for me. I don’t have to do the paperwork which frees up a lot of my time. Certain shipments we do all the time so Matt and Josh at JORI are very familiar with them. It’s nice to just throw out a name to them and they know what is going on.”

Andy G, Axxess Industrial Supplies Inc, Aug/17

“I never hear anything bad about JORI International, it just works. If I start hearing about problems, I just don’t have time for that. JORI does everything for us now.”

Andreas S, Merlin Integrated Solutions Inc, Jul/17


“The communication back and forth with JORI International is really valuable. Everybody at JORI seems very friendly, knowledgeable, and easy to talk to.”

Aaron M, One Eye Industries, Jul/17

“What I value the most from working with JORI International is the satisfaction that I know that everything is taken care of. It is worry free.”

Troy M, Accu-Thread Machining Ltd, Jun/17

“When JORI International is asked to do something, it gets done, They are quick to respond to our needs, if we need something overnight, they can make it happen.”

Gradon T, D & R Concrete Equipment Sales (1988) Ltd, Jun/17


“What I value the most with JORI International is the service, knowing that our shipments are taken care of with no issues.”

James B, EMCO PC, Jun/17

“The people and their professionalism of JORI International is what I value. I have dealt with a number of JORI staff over the years and I can say that all of them have been great to deal with.”

Marty K, G.A.S. Analytical Systems Ltd, Jun/17

“What I value the most with JORI International is the long term relationship we have had. It is based on consistency, and reliability. Believe me, if they weren’t doing what we needed them to do, we would go elsewhere. But we can count on them.”

Rod, Norwesco Industries (1983) Ltd, Jun/17


“I value JORI International’s customer service because they are easy to work with. We have worked with a lot of different brokers and the relationship we have with JORI is very good. They understand our business and what we need. It flows well.”

Curt R, Turbo Auto Transport, May/17

“We have had an ongoing relationship with JORI International and will continue to use them. What I value with JORI is the accuracy of the paperwork which has meant that we have never had any border issues.”

Lowell W, Pacesetter Equipment Ltd, May/17

“What I value the most about JORI International is their customer service and on time deadlines. There are so many other competitors out there who would want our business but there is no way they could give us the service we get with JORI International, so why would we go anywhere else?”

Kaiser Z, Steelhaus Inc, May/17


“What I value the most with JORI International is the level of communication with their people, the phone calls, emails, and just how thorough they are with what they do.”

Trevor V, Brittania Industries, May/17

“The ability of JORI International’s Sales Person, Rick, to get the job done is what I value. He delegates a lot of work now. He put good people in place. If you have a problem, you know that Rick is going to fix it and he is fun to work with.”

Robbie F, Eskimo Refrigeration Ltd, May/17

“I value the efficiency of JORI International, how quick they provide service and their friendliness.”

Nancy Hamilton, Calgary Scientific, May/17


“JORI International is very efficient, down to business, they don’t fool around. When I need something, they just do it. It’s the speed of their service, the customs pricing is good, and their people are great to work with.”

Natalia P, Drader Manufacturing, Apr/17

“JORI International is easy to deal with, and with minimal problems. They do everything for us now. I know the company has been using JORI for a while and has had a good experience with them.”

Mattie C, ALS Wellvention, Apr/17

“I value the service by JORI International on the brokerage side. They are very helpful and their service for customs and forwarding is really good.”

Jeff F, Whiteridge, Apr/17


“Trouble free performance by JORI International, and honoring the commercial and delivery promises that were made in advance of the shipment is what I value the most.”

Jamie H, Sangraf, Mar/17

“JORI International’s prompt service and friendly staff would be my top two reasons I value them. They make my job easier. Nortruck had been using JORI for years before I got here. Because of the quality of their service, we see no reason to end that relationship.”

Tamara L, Nortruck, Mar/17

“We chose JORI International for us because of the price. What I value the most with JORI is their level of service. I can count on it. ”

Carole S, Vancouver Irrigation, Mar/17


“I’ve never met anyone at JORI, past or present, that I didn’t feel comfortable with. They have very good people. I was impressed with their approach and the fact that is a smaller family owned business, and so are we. You just get a feeling that you are not just a number the way you are with a bigger company.”

John K, Modern Tool, Mar/17

“What I value the most is that JORI International can get difficult items shipped for us. Aircraft engines are difficult to get into Europe and JORI handles that for us.”

Richard D, North Caribou Air, Feb/17

“I value that working with JORI International there is no stress! I just know that JORI will handle everything and I don’t have to worry about shipments.”

Nancy H, Calgary Scientific, Feb/17


“JORI International takes work off my plate. I tell them when a shipment is ready, and they handle everything beyond that point. If there is an issue, they let me know and they resolve it. I don’t have to worry about anything.”

Rose P, Ametek Instrumentation, Feb/17

“I am very certain that JORI International would help me resolve any issues that came up. I value the consistency of the service. I never have to worry about our customs work.”

Blair A, Alberta Marine and Auto Feb/17

“We’ve never had any issues at all with JORI International. We’ve worked with them for 6 or 7 years, and we’ve had great service. We value their efficiency. They can make things happen quickly.”

Dale B, Instabox, Feb/17


“In dealing with JORI International, I know that I will be taken care of. I give them information on a shipment and I know they will give me their best effort at getting me an answer as soon as they can. I am also comfortable with the rates they charge. JORI responds the same day and they keep me updated as things progress. JORI will take care of any issues.”

Tami P, Network Innovations, Jan/17

“I value JORI International’s reliability. I cannot say enough good things about Jackie, the Freight CSR with JORI International. I have known her for many years and we have an excellent relationship. She is knowledgeable, I trust what she is telling me and she is a very pleasant person.”

Joan M, RBI Canada 2000, Jan/17

“Matt, JORI International’s Freight CSR, is awesome, he is a good guy and provides great service. He answers every single question that I ask and he has never let me down. Matt is dependable and we can get the answers we need.”

Jonni B, Agency One Lighting, Jan/17


“We have no issues with JORI International. Everything happens as it should. We have success, so why would we shop around? If we were anything but 100% satisfied, we would have already looked elsewhere. I have never looked elsewhere. Anytime I email Elaine, their Customs CSR, I get the answers I am looking for.”

Jon E, Wilo Canada, Jan/17

“I enjoy the communication that I have with both Matt and Elaine at JORI International. In dealing with their CSRs, it feels like they treat me as a person as opposed to just a number.”

Sara D, Definitive Optimization, Jan/17

“JORI International has a strong customer service level. They are friendly. Every time I call them, they help me out.”

Mihaela R, Cathedral Energy, Jan/17