Client Insight is a customer experience research and reputation management consulting company. For nearly 20 years, we’ve gathered insightful customer, employee and stakeholder feedback and helped put that feedback into action.
Reputation management is not just about online reviews and continuous improvement. It’s about managing your customer’s experience, eliciting reviews and referrals, driving sales, developing accounts and accelerating earnings growth. It’s also about what goes on inside your company and how you use feedback to drive constructive change from within.
We Give Your Staff and Customers a Voice
Managing customer, employee and stakeholder experience is important for all types of businesses; B2B (business to business), B2C (business to consumer), as well as account-based businesses.