Cabinet Solutions

4.7 out of 5 stars

355 reviews

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Description

Cabinet Solutions of Calgary, AB provides preassembled cabinets for DIYers, independent contractors and homeowners looking for quality cabinets. Their inventory allows customers to design, purchase and pickup cabinets, all on the same day. Custom cabinets may also be ordered with more lead time.

Operating since: 1992

HEAD OFFICE:

Cabinet Solutions

2928 Sundridge Way NE #18

Calgary AB Canada

T1Y 7H9

TYPE OF BUSINESS:
Cabinet Retailer

INDUSTRY FOCUS:
Residential Construction

MAIN OFFERING:
Cash n Carry Cabinets

PHONE: 403-569-0967

WEBSITE: cabinetsolutions.com

What People Value Most about Cabinet Solutions

After conducting hundreds of detailed client interviews, Client Insight learns a lot about what people like and dislike.

Our role is to conduct detailed interviews with Cabinet Solution’s clients at every stage of their experience. The primary objective of this research is to help Cabinet Solutions continuously improve the customer experience.

This review offers an unbiased summary of what people share. Use the menu to navigate through the list of experience factors.

Experience Factors

Cabinet Solutions Overview

One measure of customer loyalty is that loyal customers are a) satisfied with their purchase, b) will repurchase again and c) will refer their friends and family.

Customers share how satisfied they are with their experience of Cabinet Solutions and how enthusiastically they recommend Cabinet Solutions to friends and family. Landlords and renovation contractors express how well their streamlined design, order and delivery process works. They also express that the cabinets are reliable and durable.

Here are some examples of what their customers share:

Cabinet Solutions’ Designer was extremely helpful and went out of her way to make sure we were satisfied. The price was OK, the delivery was on time, and the quality was good. Peiter K, Calgary, AB.

Cabinet Solutions was easy to deal with, their designer was straight forward and there was no BS. I would definitely use them again. Scott W, Panorama, BC.

I would recommend Cabinet Solutions. They have a good quality product, reasonable service, the original delivery was on time, and a good price. I am a repeat customer so that should tell you something about how I feel about Cabinet Solutions. If I didn’t like them, I wouldn’t have used them again.
Doug K, Calgary, AB.

We already have recommended Cabinet Solutions. We are happy with the cabinets and they were reasonably priced. They were kind, polite and very helpful. Their Designer, Shawna, did her job very well and she covered everything.
Cecilia C, Calgary, AB.

Cabinet Solutions offers very good product, and if you are ordering custom cabinets, they make sure you are 100% satisfied. Teri is great to deal with and if there are problems, they are cleared up immediately. Karen P, Calgary, AB.

Design Experience icon

Design Experience

We consistently hear that Cabinet Solutions’ Designers listen and are friendly, helpful, and knowledgeable about kitchen design. We also hear that Designers are professional, responsive and do not upsell. Customers talk about Cabinet Solutions’ Designers being detailed, thorough and willing to answer all their questions. Their Designers will also step in, to limit oversights and help save money.

Some customers use Cabinet Solutions’ online tools to initiate a cabinet design while others prefer to bring their drawings and sit down with a Designer to create the design. We hear that customers appreciate the flexibility.

Cabinet Solutions Designer, Kaitlin, was very helpful, friendly and made a lot of very good suggestions. She always made herself available when we needed her. She confirmed everything and we had zero issues. She made the experience easy and simple. Their professionalism, the quality of the product, and the price is why we would recommend them. Dannie G, Calgary, AB.

I brought in a plan and Shawna made good suggestions as to how to improve it. She tweaked it and to make it exactly what I wanted. She also was helpful in returning the pieces I didn’t need. Their Customer Service is very good and what I value the most is their friendliness. John W, Calgary, AB.

Teri has great ideas. She listens to what you want and implements them, and she is not afraid to tell you if she thinks something won’t work, like the size of the moldings. I feel Teri saved me a lot of money by suggesting just replacing some doors of my built-ins instead of replacing everything. Jeff S, Calgary, AB.

Their Designer was easy to work with. It was good to be able to do it from Banff, so I didn’t have to drive into Calgary. Their product is definitely good. There is no question that it is superior to Big-box store product. Megan K, Banff, AB.

We wanted to change the bottom cabinets for drawers, so the design was pretty simple. Cabinet Solutions’ Designer recognized that our measurements didn’t add up, so she helped us fix it. We would recommend Cabinet Solutions because of the attention to detail, the quality of the cabinets, and price. There were no hiccups. Rika A, Calgary, AB.

Customer Value

Customers regularly inform us that Cabinet Solutions provides quality preassembled cabinets for a reasonable price. In addition, their Designers provide professional guidance, advice, and direction in planning cabinet layouts. Customers share how easy it is to order cabinets and how pleased they are with the process, the quality, and the pricing.

Here is a cross section of what customers have shared:

Cabinet Solutions has good product, and you get value for the dollar. I value that everything worked fine, that it was an easy project and we got good quality.
Gene L, Calgary, AB.

I would recommend Cabinet Solutions because they provide good value. The cabinets are cost effective and met my needs. They are in stock, can be delivered promptly and I didn’t have to assemble them. Their Designer made me feel like I was a priority. She asked probing questions, really listened and we felt that she understood us. Lorne W, Calgary, AB.

It has always been easy and painless working with Cabinet Solutions. I recommend Cabinet Solutions all the time. I like their service, their price point, and they have what I need in stock. Greg B, Calgary, AB.

Cabinet Solutions’ product is better quality than other suppliers. I wanted to do the installation myself and that works with Cabinet Solutions. The price was fair too. I brought in my design, and Kaitlin picked out a few places where it could be improved. They were small things, but I appreciated her attention to detail.
Eric S, Calgary, AB.

Cabinet Solutions’ staff are knowledgeable, and their prices are reasonable. I gave their designer the dimensions and told him what I was looking for. He was knowledgeable and explained options within my budget.
Ruichao W, Calgary, AB.

Customer Care

We continuously hear that Cabinet Solutions staff care; they listen and are responsive to customers’ needs. When they describe their experience, customers express that the staff are courteous, professional, caring, easy to do business with, responsive, impressive, and are efficient.

We often talk to customers contacting Cabinet Solutions from out of town or other provinces to design, supply and deliver their cabinets.

Cabinet Solutions’ Designer, Teri came back with some great ideas, especially for our kitchen sink. Our final design was an amalgamation of everything we talked about. The cabinets are nicer than what we have in our main house. The soft close doors are a nice touch. We wanted a quick turnaround, and Teri gave us that. It comes down to a great product, a great process, and the cost was good.
David G, Christina Lake, BC.

Cabinet Solutions is straightforward to order and to deal with. They make it easy to do business. Their cataloguing numbers are also straightforward. This is my third project with Cabinet Solutions and their Designer is great to deal with. I am impressed with how quickly she responds to my order. She is accurate and very efficient. Jim W, High River, AB.

Shawna was courteous and professional. She got back to me quickly. I like Cabinet Solutions’ prices, their customer service, and the quality of their products.  I value the ease of dealing with them. Vern M, Calgary, AB.

I looked online and made a few phone calls and Cabinet Solutions got back to me quickly. Teri was able to do everything over the phone and internet, until I was able to get to Calgary to see the samples and features. They have a broad variety of cabinets from entry level to higher, depending on your budget. The installed cabinets looked really nice and I didn’t break the bank. Nova I, Kelowna, BC.

Everyone I dealt with at Cabinet Solutions impressed me. They were easy to do business with. I got what I needed and got it quickly. They took good care of me. I value the good service I received. Peter N, Calgary, AB.

Product Quality icon

Product Quality

The feedback we receive from customers is that Cabinet Solutions provide good quality product. Customers are pleased that they can purchase quality cabinets and leave with them the same day. Customers often share the quality is better than builder grade.

We consistently hear that clients are impressed with the quality of the cabinets for the price.

Cabinet Solutions has better quality cabinets than the builder grade cabinets we have in our kitchen upstairs. I would recommend them without hesitation. We did not feel the pressure like we did from other places. The price at Cabinet Solutions was better too. Kelan B, Calgary, AB.

I was on a very tight deadline, and everyone at Cabinet Solutions was accommodating. The responsiveness and the quality of the product is what I valued the most.  Nathalie P, Calgary, AB.

I have dealt with Cabinet Solutions  twice and have been very pleased because of the price and the quality of cabinets. I did research the first time I used them. When it came time to do another project, I automatically chose Cabinet Solutions. Joe M, Calgary, AB.

I would recommend them because of the overall experience. They were helpful, friendly, the price point was right, and the product quality was good. It was a good match for what we needed.  We were very impressed at the quality for the money that we paid. Barry M, Calgary, AB.

Professionalism

A common theme from customers is that Cabinet Solutions’ staff are professional. People consistently share that the staff are friendly, helpful, available, responsive, polite, straightforward, on time, efficient, provide good service, met their needs and made the experience easy.

One thing that customers appreciate is the proactive communication. Cabinet Solutions’ staff clarify and double check the details.

We wanted to change the bottom cabinets for drawers, so the design was pretty simple. Cabinet Solutions’ Designer recognized that our measurements didn’t add up, so she helped us fix it. We would recommend Cabinet Solutions because of the attention to detail, the quality of the cabinets, and price. There were no hiccups. Rika A, Calgary, AB.

Cabinet Solutions Designer, Kaitlin, was very helpful, friendly and made a lot of very good suggestions. She always made herself available when we needed her to. She confirmed everything and we had zero issues. She made the experience easy and simple. Their professionalism, the quality of the product, and the price is why we would recommend them. Dannie G, Calgary, AB.

Cabinet Solutions was very good about getting back to me. Everyone was polite and professional, and the price was good for what you get.
Corinne G, Calgary, AB.

Cabinet Solutions know what they are doing, are professional and have inventory so the process can be quick if need be. Their designer went above and beyond to give us good service. He is very knowledgeable. Ron G. Calgary, AB.

Cabinet Solutions were on time, they met my needs, and they had a variety of selection. They were professional and I like their product. Teri was pleasant and friendly. Justine H, Calgary, AB.

Selection Icon

Selection

Cabinet Solutions customers routinely share how pleased they are with the selection of preassembled cabinets. The ability to design, select, and leave with cabinets that are ready to install is very convenient. They appreciate the time and cost saved by not having to assemble the cabinets.

I went to Cabinet Solutions with a rough drawing and Teri helped me put a design together. She gave me the numbers and a quote, and I left with a load of cabinets the same day. It’s an easy option for me. I have already recommended them to others. It was fast, easy and a good price. John W, Canmore, AB.

The quality of their cabinets and the selection met my needs. I have already recommended Cabinet Solutions because of the ease of getting fully assembled cabinets that you can pick up immediately. Kaitlin was attentive, responsive, answered all of my questions and guided me through the process. It was a great experience, and she was always available to point me in the right direction.
Drew S, Calgary, AB.

I looked online and made a few phone calls and Cabinet Solutions got back to me quickly. Teri was able to do everything over the phone and internet, until I was able to get to Calgary to see the samples and features. They have a broad variety of cabinets from entry level to higher, depending on your budget. The installed cabinets looked really nice and I didn’t break the bank. Nova I, Kelowna, BC.

I would recommend Cabinet Solutions because they provide good value. The cabinets are cost effective and met my needs. They are in stock, can be delivered promptly and I didn’t have to assemble them myself. Their Designer made me feel like I was a priority. She asked probing questions, really listened and we felt that she understood us. Lorne W, Calgary, AB.

Support

Customers talk about the support they get from Cabinet Solutions from the design stage to pick-up/delivery, to installation, warranty and return of additional parts.

The things we consistently hear include: they act with urgency; they respond in a helpful way; they have no qualms in replacing damaged parts; they resolve issues.

Kaitlin was awesome.  She got back to me quickly and ordered the cabinets in a timely manner. There was a cabinet door that was nicked, and needed to be replaced, and she did so immediately. The matter was rectified ASAP. She was great to deal with. I would recommend Cabinet Solutions because of the quality of the product, the ease of ordering, and there were no hitches to the process. Jason Y, Calgary, AB.

Cabinet Solutions acted with urgency when there were issues, and it was very helpful. I did return some items because there was some damage during the shipping. They were able to find me replacement parts. I value the durability of the cabinets. Bill W, Crossfield, AB.

Teri was helpful and guided me through the process. I was emailing her constantly, and she always responded in a helpful way. She showed me on the computer what I was getting and that was amazing. The experience with her was easy. They have good quality product, and they were easy to deal with.
Krista, Calgary, AB.

I like Cabinet Solutions’ products. I have used them before. They had no qualms in replacing any dinged cabinets. The quality of the cabinets is what I value the most. Lasha A, Calgary, AB.

I mis-measured a cabinet, and when I let them know the error, they changed it without charging me. That is good Customer service. I have used them before. Everyone was pleasant and returning pieces for a refund was easy. Their price is good for what you get. Neil W, Calgary, AB.

Delivery

Whether you are picking up cabinets or having them delivered, we consistently hear about the care and attention received. Customers often share that when you are picking up, staff help to load the cabinets, explain the contents of the boxes and confirm everything is included.

When delivering, staff are on time and careful not to damage anything while unloading.

Mike was very considerate in loading the cabinets and stopped me before I drove off without the hardware. I have recommended Cabinet Solutions because of their high quality and their reasonable price. Kevin H, Calgary, AB.

The delivery guys who brought the cabinets were very nice. They told me what was in each box, and I had more than enough pieces to do my project.
Kevin R, Calgary, AB.

Everyone was very courteous. When they delivered the cabinets, they took care not to damage my floors that I had just put in. Overall, it was a pretty good experience. Alex C, Calgary, AB.

Cabinet Solutions was very helpful in how the order was loaded. They asked if it was all going to the same place, so it could be loaded with ease of unloading in mind. They also guided me in handling the boxes so they wouldn’t be damaged. Jim W, High River, AB.

Select The Most Relevant Reviews

Showing posts 1 - 15 of 355

NPS Rating: Promoter

Insight Score: 95%

Tom C, Calgary, AB - Apr 29, 2024

I talked to a few other companies. Cabinet Solutions was not the cheapest, but I appreciated the help the designer provided. We had 4 or 5 alterations to the design before we landed on what we wanted. All of Cabinet Solutions’ staff are friendly and really know what they are talking about. They worked with me right from the beginning and within 30 minutes I had a working drawing … a first draft. I was also impressed with the price.

NPS Rating: Promoter

Insight Score: 95%

Cabinet Solutions Customer, Calgary, AB - Apr 25, 2024

The product quality at Cabinet Solutions is good and their price was definitely right. We went into another supplier and it was ridiculously priced. We were looking on a Saturday and there were not many shops open but Cabinet Solutions was. Also, it was easy dealing with their staff – there was no pressure and no attempts at upselling us like we experienced at the first place we went to. It was the quality product, the efficiency of making a purchase and their professionalism at Cabinet Solutions that I value the most.

NPS Rating: Promoter

Insight Score: 97%

Sean O, Calgary, AB - Apr 25, 2024

With Cabinet Solutions, I was able to do it all by email and phone. Brandy was willing to take my emails, respond and provide me with help. She answered my questions, asked a few and then sent me drawings. Other suppliers wanted me to come in and see the cabinets and wouldn’t do it online. I phoned Cabinet Solutions and booked a time to pick the cabinets up. When I arrived, the cabinets were all ready on a pallet.

NPS Rating: Promoter

Insight Score: 92%

Kelly M, Canmore, AB - Apr 24, 2024

We were referred to Cabinet Solutions by our contractor. It was easy, affordable and good service. Charm, Cabinet Solutions’ designer, was excellent to deal with. It was a pretty simple project and process with Cabinet Solutions.

NPS Rating: Promoter

Insight Score: 89%

Norma J, Calgary, AB - Apr 18, 2024

I had a good experience with Cabinet Solutions and I am happy with the result. I have already recommended them. My friends were curious about where I got my cabinets and they liked the look, so I referred them to Cabinet Solutions. My son-in-law did their whole house with Cabinet Solutions’ product. They were very happy, so I went to them. I looked around and Cabinet Solutions has better prices. I value my experience with their staff, the price and fast service.

NPS Rating: Promoter

Insight Score: 81%

Regi M, Calgary, AB - Apr 16, 2024

The cabinets look good and everything lines up. Cabinet Solutions sells nice cabinet product. I really liked working with their designer. She was really good but she made a mistake, but it was not intentional. Everything got resolved and I also realize I could have read the drawings a bit closer as well. I recommend Cabinet Solutions to friends and family because overall, it was a good experience.

NPS Rating: Promoter

Insight Score: 90%

Ernie O, Calgary, AB - Apr 16, 2024

I am very happy with the experience at Cabinet Solutions. The product is good and their people are great to work with. Brandy was great at her job as she was pleasant and very knowledgeable. I would have liked if they had given me the right soft close hinges right from the start though. The cabinet doors didn’t have hinges, so their installer took care of it. Every time I went into Cabinet Solutions, there was an overall good feeling from their staff. It felt comfortable every time I was in.

NPS Rating: Promoter

Insight Score: 72%

Skye C, Banff, AB - Apr 15, 2024

I recommend Cabinet Solutions as they met my timeline. I dropped the project on them quickly and they got my order done pronto. Their prices were good as well. I had two other quotes: one in Canmore for $52K and another for $32K. Their product fit my budget and I am pleased with the result. If the designer could have been more informative on options upfront that would have helped. I have never designed a kitchen before, so being informed of magic corners, cabinet inserts and other options would have been very helpful. For the scale of kitchen we were doing, Cabinet Solutions provides good product at a reasonable price.

NPS Rating: Promoter

Insight Score: 97%

Allison C, Calgary, AB - Apr 15, 2024

Everyone who sees the cabinets loves what we have. We got a few quotes and other suppliers don’t even come close to Cabinet Solutions. Their pricing is very fair and once a design was drawn, the turn around was quite quick. I picked up the cabinets myself and they were awesome. The only thing we can suggest is to have a faster turn around response initially.

NPS Rating: Promoter

Insight Score: 98%

Joanne D, Calgary, AB - Mar 25, 2024

I went to a couple other places, but it was Cabinet Solutions’ pricing and overall friendliness that influenced me. I was comfortable with them. The whole experience was awesome. Their designer, Charm, was really knowledgeable and helpful. My son will put in a kitchen and I will definitely recommend them. They like what I have, so I think they will be giving Cabinet Solutions a call.

NPS Rating: Passive

Insight Score: 60%

Cabinet Solutions Customer, Calgary, AB - Mar 20, 2024

This was our third purchase from Cabinet Solutions. Previously, Cabinet Solutions had the right balance between price and quality, and the designer was much more knowledgeable. The quality of the cabinets this time were a real concern for us. It’s good to hear that they believe that the challenges with their suppliers are over, as it was a real issue … so we will check again when we need cabinets.

NPS Rating: Promoter

Insight Score: 94%

Brian W, Calgary, AB - Mar 20, 2024

Cabinet Solutions staff were all great! Their designer, Brandy, was really good to work with. It was just super easy. I went in with a plan and the next day I had drawings. I had to get my contractor to agree with them, we modified them slightly and ordered them. It turns out I had one measurement wrong, but my contractor returned the cabinet and came back with the right one. He got what he needed with no issues.

NPS Rating: Promoter

Insight Score: 100%

Pamela B, Calgary, AB - Mar 20, 2024

Cabinet Solutions was very helpful and willing to give us a quote for the full project. Because the product is really great and Cabinet Solutions’ staff were easy to deal with, I recommend them. They answered all my questions and responded to emails and calls. Cabinet Solutions did replace the damaged pieces and took off $150 for the inconvenience. Overall, I was pleased and it was really good of them to provide a discount. They were awesome as they were willing to work with us and get a solution that was best for us.

NPS Rating: Promoter

Insight Score: 95%

Ken U, Calgary, AB - Mar 7, 2024

I was happy with the experience at Cabinet Solutions and the product quality is good as well. Their designer was really good to work with. She had good ideas and returned calls quickly.

NPS Rating: Promoter

Insight Score: 100%

Cabinet Solutions Customer, Calgary, AB - Mar 6, 2024

I am satisfied with my overall experience with Cabinet Solutions and I would purchase from them again. I would recommend them because it was good quality and I had no issues.

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