Clients tell us that during the installation process, Legacy’s Coordinators layout a realistic schedule for each trade and craftsman. They communicate the plan, remind trades and in some cases act as liaisons to keep the work moving. Clients often mention that Legacy’s Coordinators are pleasant, available, answer our questions, are organized and supportive.
Clients talk about the Installers as craftsman, meticulous, hard working, and diligent. We hear they communicate well, clean up after themselves and take pride in their work. When issues arise, Legacy’s staff do their utmost to resolve them. People describe Legacy’s Service Techs as being skilled and diligent.
The Legacy Kitchens team is terrific. From the design process through to the completion, everyone was an integral part of the process. Their timeliness, and their attention to detail is appreciated. In particular, Legacy’s Coordinator May, was outstanding and nothing was ever an issue for her. My kitchen is beautiful. They were on time and their Customer Service is top notch.
Susan P, Calgary, AB.
There were no surprises, only a few hiccups. The hiccups we experienced had nothing to do with Legacy Kitchens. It was the company we ordered the toilets from. Legacy Kitchens’ Coordinator, May, accommodated all the nonsense and then Adrian came back to install them. Legacy accommodated the delays with the toilets very well. Anne D, Calgary, AB.
The Project Manager, John P, was awesome, and Juraj, who installed our cabinets was fanatically amazing. There is not one gap. If he didn’t like it, he tore it apart, and started again. The Coordinator, May, was very well organized and answered every question. All of the Sub Contractors were amazing too. They cleaned up after themselves and put everything away. Legacy Kitchens’ sequencing of the project was what they said it would be. I would also say the quality of the cabinets was great. Marc B, Calgary, AB.
Legacy Kitchens is trustworthy. I liked the quality of service and the quality of the product. If I could give Paul Seguin the Installer a 10 out of 5, I would. He is just awesome. I think he is the best person they have. He compliments Legacy. If we do anything again with Legacy, it would be because of Paul. We visited a show home and we liked the kitchen. So we tracked down Legacy Kitchens from there. We got almost exactly the same kitchen, only better. Aref M, Calgary, AB.
I made a few little nicks in the cabinets before Andre their Service Tech arrived, and he appreciated that I was honest with him about it. He fixed it right away and addressed all my concerns. He was willing to make it right. It was perfect!
Shauna S, Okotoks, AB.
Dan stepped up to the plate until everything was done right. I manage a lot of people in my business, and I see what often happens when things don’t go well. Conversely, Dan was impressive. I’ve already recommended Legacy. Their people are friendly and professional. Marie G, Calgary, AB.