We repeatedly hear that ELRUS Aggregate Systems, and their staff demonstrate professionalism in doing business. Professionalism is a subjective term, but this is what we hear from customers:
- No hesitation, the ELRUS guys will help … and they are upfront on parts delivery timing.
- They are available; they never shy away from questions; they will find the answers …
- They listen and will tell you if they don’t think something will work.
- There is no drama, they get the work done.
- They have good employees … they never ‘bad talk’ the competition.
- They are helpful and I am treated well by their staff.
I have worked with ELRUS for many years. If I ever need anything, there is no hesitation – the ELRUS guys help. They are also honest. If something will take 2 weeks to get, they will tell me. Ben K, Dufferin Aggregates – CRH, Mosport, ON
The ELRUS guys are available, professional, and helpful. They do not shy away from questions and overall, I get treated very well by their Winnipeg staff. I appreciate their level of customer service.
Ron F, Sigfusson Northern, Lundar, MB
I recommend ELRUS because they are good guys. They listen and are professional. ELRUS is very detailed with their quotes, you know exactly what you are getting. We love the jaw plant. It’s been working great for us.
Warren D, Steep Rock Ltd, Medicine Hat, AB
It was a weekend when I started the process and made the call to ELRUS. Their Equipment Sales Rep answered the phone, even though he was on vacation. The overall purchase experience was very professional. They were great to work with.
Jennie W, Lazy Mountain Enterprises, Palmer, AK
I think that if it is ELRUS built or Sandvik built, it will be dependable. ELRUS is a group of people who are professional and willing to listen. If they hear something that they don’t think will work, they will tell you. They are also willing to make slight modifications to the equipment, which is helpful. It is the ‘mom and pop’ feel that I get with ELRUS that I value the most. You can sit down and do business and then have a meal together and a friendly conversation.
Brad S, Kilgore Companies, Salt Lake City, UT
There is no drama in dealing with ELRUS, they get the work done. I also know the service guys and I recommend them because they are on the ball. They get the job done and they are fair to deal with. We have a long-term relationship.
Denis C, Gravier Collet Gravel Inc. Notre Dame de Lourdes, MB
I recommend ELRUS because they are strong in all areas they service. They offer a depth of service that their competition cannot match. Their culture and values help to attract and retain good employees. Our Sales Rep puts a lot of work into his quotes. If he doesn’t get the deal, he is still professional about it. He never ‘bad talks’ the competition and I really appreciate that.
Rick K, Kode Contracting Ltd, Prince George, BC
I chose ELRUS because of their expertise, our relationship and we get along. We have good communication, and they are very professional. They take pride in their work, they take care of the details, they are hard workers and safe.
Julius B, Lafarge Canada Inc, Winnipeg, MB
I recommend ELRUS because of their professionalism. They have smart knowledgeable people; they know about crushing and about their equipment. Most of the crushing equipment comes with electronic monitors, so knowledgeable people are important. They show us how to calibrate the equipment and what settings to use. Will M, Hawaiian Cement Aiea, HI