Clients talk about a sense of family. People say, “it seems like the Pinnacle staff and trades care about us as well as our pets.” They also talk about the level of responsiveness, communication, and willingness to explain the options and help make good choices.
Renovations can be an invasive and upsetting experience for a household, but clients frequently share about a comfort level of having Pinnacle staff in their homes and then missing them when they are gone.
I valued the feeling of caring and the sense of family that comes with Pinnacle Group Renovations. Their trades and staff come to see the project at the Turnover date. Paul’s wife even came to site and it just makes it feel like one big family. I valued that sense the most. Tracey T, NE Calgary, AB.
Working with Pinnacle staff was an extremely positive experience and now that they are gone, we miss them. Brennan & Grant are friendly and considerate people. They did quality work, and they were on time and on budget.
Greg, S, NW Calgary, AB.
As Pinnacle’s project managers, Brennan and Grant were great communicators. When issues came up, we talked about it and then dealt with it. We could talk to them anytime and they were always responsive. They explained the options, the pros and the cons so we had information to make a good decision.
Darren H, NE Calgary, AB.
Brennan takes charge of the project and all the trades. It eliminated my stress. One of our dogs gets stressed when it is rubbed by a person’s legs or feet. Brennan did a good job of informing everyone of it. As a result, our dogs were not stressed, and neither was I. That was a big thing for me. Stacey K, NW Calgary, AB.
What I valued the most was feeling comfortable about having them in my home. A renovation is a huge intrusion, but I felt comfortable having Pinnacle Group Renovations and their staff/trades in our home. I felt secure. Lynne B, Calgary, AB.