Services

Client Insight specializes in gathering meaningful, interview-based customer/stakeholder feedback. Our services give managers a competitive edge with timely and actionable insights about their market. Knowing how buyers/members experience an organization’s products, services, policies and people, informs where and how to invest time, money and effort for growth.
Our scalable and fit-for-purpose CI Programs include:

  • Listening and helping management articulate a problem.
  • Mapping business processes and identifying customer touch points.
  • Defining feedback goals and objectives.
  • Gathering feedback by conducting conversational interviews.
  • Eliciting customer quotes usable in promotions and marketing.
  • Analyzing and reporting that is tailored to meet your needs.
  • Executive debrief and recommendations.

Contact us today at 1-888-278-4045 to learn which service best suits your needs.

BER_5905 125